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Sprinklr Social vs. Talkwalker by Hootsuite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Talkwalker by Hootsuite

    Score9.1 out of 10
    N/ATalkwalker is a consumer intelligence company that bring sin data from 30+ social networks, 150 million websites, and 100 data partners to give customers a unified view of their consumers. Talkwalker is a Hootsuite solution since the 2024 acquisition.N/A
    Pricing
    Sprinklr SocialTalkwalker by Hootsuite
    Editions & Modules
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Sprinklr SocialTalkwalker by Hootsuite
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Sprinklr SocialTalkwalker by Hootsuite
    Considered Both Products
    Sprinklr
    Chose Sprinklr Social
    The social insights from Sprinklr is a powerful tool, gives us an edge when it comes to understanding what is being said about the products and services we offer.
    It also helps us understand the various conferences we participate globally.
    The marketing module helps us boost our …
    Incentivized
    Hootsuite
    Chose Talkwalker by Hootsuite
    Talkwalker is a complete package and within budgets and easy to use.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Sprinklr SocialTalkwalker by Hootsuite
    Listening/monitoring
    Comparison of Listening/monitoring features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Boolean keyword searches10.045 Ratings00 Ratings
    Filtering out noise/spam8.048 Ratings00 Ratings
    Sentiment analysis10.049 Ratings00 Ratings
    Broad channel coverage10.048 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    10.0
    52 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Content planning and scheduling10.049 Ratings00 Ratings
    Audience targeting10.044 Ratings00 Ratings
    Content optimization10.042 Ratings00 Ratings
    Workflow management10.046 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    9.7
    51 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Automated routing and prioritization9.044 Ratings00 Ratings
    Customer interaction histories10.050 Ratings00 Ratings
    Bulk actions10.047 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    10.0
    44 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Lead generation10.031 Ratings00 Ratings
    Content marketing10.037 Ratings00 Ratings
    Paid media management10.032 Ratings00 Ratings
    Campaigns and promotions10.038 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    10.0
    55 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Twitter10.053 Ratings00 Ratings
    Facebook10.053 Ratings00 Ratings
    LinkedIn10.040 Ratings00 Ratings
    Google+10.027 Ratings00 Ratings
    Instagram10.052 Ratings00 Ratings
    Pinterest10.028 Ratings00 Ratings
    YouTube10.038 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    10.0
    54 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Campaign success analytics10.050 Ratings00 Ratings
    Real-time tracking10.053 Ratings00 Ratings
    Competitor analysis10.036 Ratings00 Ratings
    Account management
    Comparison of Account management features of Sprinklr Social and Talkwalker by Hootsuite
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    Talkwalker by Hootsuite
    -
    Ratings
    Role-based user permissions & privileges10.051 Ratings00 Ratings
    Mobile access9.045 Ratings00 Ratings
    User Ratings
    Sprinklr SocialTalkwalker by Hootsuite
    Likelihood to Recommend
    10.0
    (80 ratings)
    8.3
    (13 ratings)
    Likelihood to Renew
    7.0
    (29 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (8 ratings)
    9.1
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (34 ratings)
    8.0
    (4 ratings)
    In-Person Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    8.4
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)