Sprinklr Social vs. Viable
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sprinklr Social | Score9.2 out of 10 | N/A | Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI… | $359 per month per seat |
 Viable | N/A | N/A | Viable is an AI-powered analysis tool that helps businesses make use of all their data at scale to make better decisions. The platform provides in-depth analysis and actionable insights from customer feedback, enabling businesses to identify and prioritize the most critical issues that impact user satisfaction and retention. Presented as a Generative Analysis Platform, it harnesses AI to automate qualitative data analysis, saving product teams hours of manual work every year. | $600 per month Up to 2,000 datapoints per month |
| Sprinklr Social | Viable | |||||||||||||||
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | Plans are billed on an annual basis. There is a 10% premium for monthly pricing. | ||||||||||||||
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| Listening/monitoring |
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| Publishing |
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| Engagement |
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| Marketing |
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| Channel coverage/integration |
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| Reporting/analytics |
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| Account management |
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| Sprinklr Social | Viable | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 7.0 | - |
| Usability | 10.0 | - |
| Availability | 9.1 | - |
| Performance | 8.2 | - |
| Support Rating | 10.0 | - |
| In-Person Training | 7.0 | - |
| Online Training | 8.4 | - |
| Implementation Rating | 9.0 | - |
| Product Scalability | 8.2 | - |