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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sprinklr Social

    Score9.2 out of 10
    N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    X Pro

    Score8 out of 10
    N/AReplacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
    Pricing
    Sprinklr SocialX Pro
    Editions & Modules
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Sprinklr SocialX Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Sprinklr SocialX Pro
    Considered Both Products
    Sprinklr
    Chose Sprinklr Social
    Sprinklr is much better then all of the other platforms that I've used for enterprise/business social media. I use TweetDeck for my personal social media but that's just to tweet.
    X Corp (formerly Twitter)
    Chose X Pro
    Sprinklr is a one-stop space for all social media platforms and Tweetdeck only offers use with Twitter. However, Sprinklr has been unreliable for us in the past for scheduled posts and is a bit more complicated to navigate - hence we alternate between TweetDeck and Sprinklr. Spr…
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Sprinklr SocialX Pro
    Listening/monitoring
    Comparison of Listening/monitoring features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    X Pro
    -
    Ratings
    Boolean keyword searches10.045 Ratings00 Ratings
    Filtering out noise/spam8.048 Ratings00 Ratings
    Sentiment analysis10.049 Ratings00 Ratings
    Broad channel coverage10.048 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    10.0
    52 Ratings
    X Pro
    -
    Ratings
    Content planning and scheduling10.049 Ratings00 Ratings
    Audience targeting10.044 Ratings00 Ratings
    Content optimization10.042 Ratings00 Ratings
    Workflow management10.046 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    9.7
    51 Ratings
    X Pro
    -
    Ratings
    Automated routing and prioritization9.044 Ratings00 Ratings
    Customer interaction histories10.050 Ratings00 Ratings
    Bulk actions10.047 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    10.0
    44 Ratings
    X Pro
    -
    Ratings
    Lead generation10.031 Ratings00 Ratings
    Content marketing10.037 Ratings00 Ratings
    Paid media management10.032 Ratings00 Ratings
    Campaigns and promotions10.038 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    10.0
    55 Ratings
    X Pro
    -
    Ratings
    Twitter10.053 Ratings00 Ratings
    Facebook10.053 Ratings00 Ratings
    LinkedIn10.040 Ratings00 Ratings
    Google+10.027 Ratings00 Ratings
    Instagram10.052 Ratings00 Ratings
    Pinterest10.028 Ratings00 Ratings
    YouTube10.038 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    10.0
    54 Ratings
    X Pro
    -
    Ratings
    Campaign success analytics10.050 Ratings00 Ratings
    Real-time tracking10.053 Ratings00 Ratings
    Competitor analysis10.036 Ratings00 Ratings
    Account management
    Comparison of Account management features of Sprinklr Social and X Pro
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    X Pro
    -
    Ratings
    Role-based user permissions & privileges10.051 Ratings00 Ratings
    Mobile access9.045 Ratings00 Ratings
    User Ratings
    Sprinklr SocialX Pro
    Likelihood to Recommend
    10.0
    (80 ratings)
    8.0
    (33 ratings)
    Likelihood to Renew
    7.0
    (29 ratings)
    7.1
    (16 ratings)
    Usability
    10.0
    (8 ratings)
    8.0
    (4 ratings)
    Availability
    9.1
    (5 ratings)
    8.4
    (2 ratings)
    Performance
    8.2
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (34 ratings)
    8.0
    (6 ratings)
    In-Person Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    8.4
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)