TrustRadius: an HG Insights company

Square Customers vs. vCita

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Square Customers

14 Reviews and Ratings

vCita

15 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Customers

    Score8.7 out of 10
    		N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    vCita

    Score8.5 out of 10
    		N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Square CustomersvCita
    Editions & Modules
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Square CustomersvCita
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Square CustomersvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Square Customers and vCita
    Feature
    Square Customers
    7.1
    4 Ratings
    vCita
    8.8
    5 Ratings
    Customer data management / contact management9.04 Ratings9.55 Ratings
    Workflow management8.13 Ratings8.04 Ratings
    Territory management5.33 Ratings00 Ratings
    Opportunity management4.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.53 Ratings00 Ratings
    Contract management8.04 Ratings00 Ratings
    Quote & order management6.94 Ratings00 Ratings
    Interaction tracking7.74 Ratings00 Ratings
    Channel / partner relationship management5.83 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Square Customers and vCita
    Feature
    Square Customers
    6.8
    2 Ratings
    vCita
    -
    Ratings
    Case management7.32 Ratings00 Ratings
    Call center management6.82 Ratings00 Ratings
    Help desk management6.32 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Square Customers and vCita
    Feature
    Square Customers
    8.9
    2 Ratings
    vCita
    7.0
    3 Ratings
    Lead management8.92 Ratings00 Ratings
    Email marketing8.92 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Square Customers and vCita
    Feature
    Square Customers
    7.9
    3 Ratings
    vCita
    8.0
    5 Ratings
    Task management5.73 Ratings00 Ratings
    Billing and invoicing management9.53 Ratings9.05 Ratings
    Reporting8.43 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Square Customers and vCita
    Feature
    Square Customers
    8.7
    2 Ratings
    vCita
    -
    Ratings
    Forecasting8.02 Ratings00 Ratings
    Pipeline visualization9.02 Ratings00 Ratings
    Customizable reports9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Square Customers and vCita
    Feature
    Square Customers
    6.9
    2 Ratings
    vCita
    6.8
    7 Ratings
    Custom fields3.72 Ratings6.67 Ratings
    Scripting environment7.01 Ratings00 Ratings
    API for custom integration10.01 Ratings7.02 Ratings
    Security
    Comparison of Security features of Square Customers and vCita
    Feature
    Square Customers
    9.5
    3 Ratings
    vCita
    9.7
    6 Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions9.03 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of Square Customers and vCita
    Feature
    Square Customers
    6.6
    2 Ratings
    vCita
    -
    Ratings
    Social data6.32 Ratings00 Ratings
    Social engagement6.82 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Square Customers and vCita
    Feature
    Square Customers
    6.0
    1 Ratings
    vCita
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management2.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Square Customers and vCita
    Feature
    Square Customers
    9.0
    3 Ratings
    vCita
    8.6
    7 Ratings
    Mobile access9.03 Ratings8.67 Ratings
    User Ratings
    Square CustomersvCita
    Likelihood to Recommend
    8.7
    (4 ratings)
    9.7
    (10 ratings)
    Usability
    9.6
    (3 ratings)
    9.5
    (4 ratings)
    Support Rating
    7.6
    (3 ratings)
    8.5
    (4 ratings)