StarChapter vs. YourMembership

StarChapter is a great tool to send blast communications to your clients. It is also a great tool for tracking revenue. The only thing I do not appreciate is that it is not user friendly or intuitive.

Incentivized

If you are a membership-based association or nonprofit organization, then YourMembership is a perfect solution for you. With an extensive searchable knowledge base filled with common FAQ's, the answer to your problem is easily solved. If you are unable to get it resolved through there, their daily Q&A with experts will be sure to help.

Incentivized

• Tracks expiring members
• Tracks registrations
• Set-up outgoing communications with members
• Internal payment processing system for reports

Incentivized

• Intuitive backend of website makes updating content easy.
• Seamless integration between membership registration platform and events module.
• Best customer service of any technology company I've ever worked with. Daily Q&A session with their experts.

Incentivized

• Website's back-end could be more updated with templates that are editable like wordpress
• Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
• More customizable fields that could be added to any form

Incentivized

• Building Your Website - they can only do so much for you, other than that you are on your own. You have to teach yourself how to get things done via tutorials and videos.
• So many functions - there is A LOT of capabilities on this software, however i feel like it is impossible to figure out everything that you can use. Once again, it goes back to having to play support team for yourself.

Incentivized

They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.

Incentivized

I didn't select StarChapter it came with my role. But if they continue to improve, I see no reason to change either.

Incentivized

• It helps us to track revenues.
• It helps us to track attendees’ information.
• It is a great tool for sending email blasts.

Incentivized

• Allowed us to interact with our members and potential members by using "member-only features".
• Event registration has sky-rocketed by giving our members the ability to do business online.

Incentivized