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Startdeliver vs. Totango

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    Totango

    Score7.8 out of 10
    N/ATotango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.N/A
    Pricing
    StartdeliverTotango
    Editions & Modules
    Basic
    $445
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    StartdeliverTotango
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsEach package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support.
    More Pricing Information
    Features
    StartdeliverTotango
    Security
    Comparison of Security features of Startdeliver and Totango
    Feature
    Startdeliver
    10.0
    1 Ratings
    Totango
    8.5
    182 Ratings
    Role-based user permissions10.01 Ratings8.5182 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Startdeliver and Totango
    Feature
    Startdeliver
    10.0
    1 Ratings
    Totango
    8.5
    216 Ratings
    API10.01 Ratings6.9149 Ratings
    Integration with Salesforce.com10.01 Ratings9.5173 Ratings
    Integration with Marketo00 Ratings9.035 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Startdeliver and Totango
    Feature
    Startdeliver
    9.5
    1 Ratings
    Totango
    8.1
    247 Ratings
    Product usage10.01 Ratings8.1243 Ratings
    Help desk / support tickets9.01 Ratings8.2160 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Startdeliver and Totango
    Feature
    Startdeliver
    9.4
    1 Ratings
    Totango
    8.1
    260 Ratings
    NPS surveys9.01 Ratings9.4124 Ratings
    Sponsor tracking9.01 Ratings6.16 Ratings
    Customer profiles10.01 Ratings7.9251 Ratings
    Automated workflow10.01 Ratings9.1240 Ratings
    Internal collaboration10.01 Ratings7.7226 Ratings
    Customer health scoring9.01 Ratings7.5253 Ratings
    Customer segmentation9.01 Ratings8.7243 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Startdeliver and Totango
    Feature
    Startdeliver
    9.8
    1 Ratings
    Totango
    8.3
    254 Ratings
    Customer health trends10.01 Ratings8.4243 Ratings
    Engagement analytics10.01 Ratings8.8229 Ratings
    Revenue forecasting9.01 Ratings7.7175 Ratings
    Dashboards10.01 Ratings8.4237 Ratings
    User Ratings
    StartdeliverTotango
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.1
    (261 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (8 ratings)
    Usability
    10.0
    (1 ratings)
    8.6
    (95 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (93 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (12 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)