Stitch Labs (discontinued) vs. Veeqo

SL helped us see where we could improve and where we were badly failing at certain aspects of the business. It helped product and inventory management system that was easy for everyone to follow and comply with. Its order management tool allowed us to more seamlessly deliver products to customers as well as keep track of international orders.

Incentivized

If you are an online seller using multiple channels e.g. Amazon, website, eBay, etc. this is essential. All orders arrive in one place. By pre-entering all your item dimensions and weights, you can book the shipping with a courier using a single click. This saves literally hours of time each day and allows you to spend time focusing on growing your business and answering emails rather than just booking shipping. This alone makes veeqo essential.

Incentivized

• Stitch Labs updates quickly. If we had a run on a product we didn't have to worry about lag time.
• The setup for each product is thorough and includes as much detail as you want to enter.
• We had confidence in the system based on how well it worked. Little to no downtime.

Incentivized

• Allows us to ship orders without having to book manually, saves a lot of time.
• Allows us to keep track of stock levels.
• Allows us to produce invoices, packing slips, custom forms etc automatically

Incentivized

• Managing inventory
• Would love if it wasn't extra to send invoices

Incentivized

• Allow notes to be deleted/edited by the author, sometimes people make a mistake
• When creating invoice templates etc, guidelines would help everything line up
• When using the search function, have search check the notes section as well

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

They work west coast hours, and while during those hours, they are readily available via chat. For support in Europe and Asia, this can be an issue as almost the whole shipping period will go through without any response. They are committed to helping, though, and usually on more significant issues have followed through to get it resolved for us.

Incentivized

Since this platform is no longer live it can no longer be used. We chose to move to Brightpearl. Brightpearl is a more powerful system and allows for more customized processes, apps, and features to tailor around specific businesses. The downside is Brightpearl is a bit more expensive. Skubana is also a good alternative to Stitch Labs. They were recently purchased by 3PL Central and is a good medium price range alternative.

Incentivized

The staff found ShipStation hard to use. We are struggling to set it up and found that the interface was not intuitive like veeqos was. We were doubtful that it could outperform veeqo in the main areas which are important to us, usability and time-saving. Veeqo also has a clean UI.

Incentivized

• Stitch Labs enabled us to central processing and has just 1 person to handle several countries.
• Stitch Labs helped to automate many processes in our company with order processing and tracking communication.

Incentivized

• Has saved staff huge amounts of time, which is now used on customer acquisition
• Allowed staff to keep track on order issues though the notes section and tagging staff
• Using the invoice, custom form templates has helped ensure orders to EU don't have customs issues

Incentivized