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Stitch Labs (discontinued)

Score7.1 out of 10

13 Reviews and Ratings

What is Stitch Labs (discontinued)?

Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.

Categories & Use Cases

Reviews

What users are saying about Stitch Labs (discontinued).
View all reviews

Stitch Labs Off the Bench

Incentivized
Tracee MeyersView profile
Assistant Marketing Manager in Marketing at Woodway USA (51-200 employees employees)

Pros

  • Inventory management.
  • Order management.
  • Reporting and analytics.

Cons

  • There was a brief learning curve when beginning to use due to many functions.
  • Thought the UI could have been more friendly.

Return on Investment

  • Inventory is more reliable and consistent with order management.
  • SL has actually saved us money in the long and short term due to organization.

Alternatives Considered

Epicor ERP

Usability

Other Software Used

Constant Contact, Adobe After Effects, Adobe Acrobat DC

Stitch Labs Offers a Wide Range of Services Best Suited for Large Businesses

Incentivized
Vivian VassarView profile
Owner in Corporate at Hey Viv Inc (1-10 employees employees)

Pros

  • Stitch Labs updates quickly. If we had a run on a product we didn't have to worry about lag time.
  • The setup for each product is thorough and includes as much detail as you want to enter.
  • We had confidence in the system based on how well it worked. Little to no downtime.

Cons

  • Stitch Labs does not integrate with Walmart.
  • We had some issues integrating our Amazon.com and Amazon.ca accounts but were able to solve it.
  • At lower levels there is no phone support and we had to wait to get an email answer which was frustrating.

Return on Investment

  • Stitch Labs helped us to get a handle on our entire inventory. Once we had that we were able to avoid overstocking.
  • Because Stitch Labs does not integrate with Walmart it delayed our entry into that marketplace.
  • Even when we only had a small amount of a particular item we were able to list it across multiple market places because were confident that Stitch Labs would prevent overselling.

Alternatives Considered

ShippingEasy

Other Software Used

Yotpo, Google Ads (formerly AdWords), Google Analytics

Good product when it was available. Now discontinued.

Incentivized
Verified User
C-Level Executive in Corporate (11-50 employees employees)

Pros

  • Manages Inventory at Multiple Warehouses
  • Allows for order processing through multiple channels
  • Links with your accounting system (example QBO)
  • Integrates all revenue channels into one easy to use platform

Cons

  • Only distribution focused, does not support manufacturing or assemblies
  • Platform has been discontinued as of June 2021 so no longer available

Most Important Features

  • Multiple Channel Order Fulfillment
  • Inventory management
  • Reporting of sales metrics and inventory sale through

Return on Investment

  • We had to migrate off this system which was not ideal after being discontinued
  • Was a simple to use medium price range solution to scaling businesses
  • UI/UX was intuitive and was easy to train employees

Alternatives Considered

Brightpearl, Skubana and Cin7

Other Software Used

Brightpearl, QuickBooks Online, Shopify Plus

Amazing software for Product sellers with multiple selling platforms!

Incentivized
Haley WilliamsView profile
Business Owner in Marketing at H. Williams Creative (1-10 employees employees)

Pros

  • Order tracking
  • Order fulfillment/packing
  • Invoicing clients

Cons

  • Managing inventory
  • Would love if it wasn't extra to send invoices

Return on Investment

  • It saved me time
  • Helped me stay organized
  • Improved customer satisfaction

Other Software Used

Adobe Acrobat DC, Adobe Photoshop, Adobe Illustrator CC

Great tool to do e-Commerce today globally.

Incentivized
Verified User
Manager in Sales (11-50 employees employees)

Pros

  • Very easy to integrate Amazon and Shopify storefronts.
  • Can switch between currencies for orders easily.

Cons

  • Reporting does not work for multiple currencies.
  • There is often a lag when syncing products.

Return on Investment

  • Stitch Labs enabled us to central processing and has just 1 person to handle several countries.
  • Stitch Labs helped to automate many processes in our company with order processing and tracking communication.

Alternatives Considered

ERPLY

Other Software Used

Shopify Plus, Zendesk, LiveChat