STORIS vs. QuickBooks Commerce

Inter-store Transfers and Inventories have always been an issue, and this program will let you know that something isn't completed and or processed correctly. The ability to set the security levels of staff is a major plus for our business, from Management to RSA's we can allow what information we want them to have. RSA's love the instant feedback of the program from tracking sales and commissions to responding to an incorrect sales order. The system doesn't allow you to forget there may be a problem, which is key to ensuring accuracy of your processes and procedures.

If things I listed in the "issues" section are resolved and addressed - I could recommend it more. Currently, it's still very undeveloped and I have to do a lot of manual work in order to make it work more or less.

Incentivized

• Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
• The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
• The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.

Incentivized

• Interface with WooCommerce.
• Interface with Xero.
• Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
• Works with ShipStation extremely well.
• Works with major EDI vendors (with reservations).

Incentivized

• Would like to see a more "out of the box" user friendly set up for smaller companies that don't have IT.
• Would like to see a built reporting package that companies can expand on.

• Needs email alert on payment for all assigned to QuickBooks Commerce
• Improve auto payments set-up
• Would be really nice to get automated reminders on the system

Incentivized

TG works well for us.

Incentivized

This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.

TG is good and easy to use, but could be improved

Incentivized

All support staff are professional, courteous, and genuinely interested in helping

Incentivized

Support team just sends links to blog posts that are often out of date.

Incentivized

We used a similar POS system for 35 years, and it worked quite well for a long time. However, the base technology did not keep up with the changing times, and any updates to the software were slow and expensive. In considering a new solution, we looked at several other companies that had very similar offerings, but felt that STORIS was the most technologically advanced, and had the most to offer.

Incentivized

I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world. While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says!

Incentivized

• I have worked with Storis in 3 retailers now. In all cases, it has scaled beautifully to allow the companies to grow.

Incentivized

• No real ROI - we're stilling pulling reports from multiple platforms.
• Positive - segregation of wholesale and DTC orders in Shopify.

Incentivized