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Strikedeck (discontinued) vs. Vitally

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Strikedeck (discontinued)

    Score4.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available.N/A

    Vitally

    Score6.8 out of 10
    N/AVitally in New York offers an out of the box customer success platform designed to help B2B SaaS companies better understand their customers and drive customer experience, leading to better customer retention.N/A
    Pricing
    Strikedeck (discontinued)Vitally
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Strikedeck (discontinued)Vitally
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    Strikedeck (discontinued)Vitally
    Security
    Comparison of Security features of Strikedeck (discontinued) and Vitally
    Feature
    Strikedeck (discontinued)
    8.5
    4 Ratings
    Vitally
    9.0
    2 Ratings
    Role-based user permissions8.54 Ratings9.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Strikedeck (discontinued) and Vitally
    Feature
    Strikedeck (discontinued)
    8.4
    5 Ratings
    Vitally
    9.5
    2 Ratings
    API7.33 Ratings10.01 Ratings
    Integration with Salesforce.com9.64 Ratings9.02 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Strikedeck (discontinued) and Vitally
    Feature
    Strikedeck (discontinued)
    8.7
    5 Ratings
    Vitally
    8.0
    2 Ratings
    Product usage9.45 Ratings8.02 Ratings
    Help desk / support tickets8.04 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Strikedeck (discontinued) and Vitally
    Feature
    Strikedeck (discontinued)
    8.7
    5 Ratings
    Vitally
    8.7
    2 Ratings
    NPS surveys8.84 Ratings8.02 Ratings
    Sponsor tracking9.01 Ratings00 Ratings
    Customer profiles8.65 Ratings8.02 Ratings
    Automated workflow8.05 Ratings8.02 Ratings
    Internal collaboration8.04 Ratings9.02 Ratings
    Customer health scoring9.45 Ratings10.02 Ratings
    Customer segmentation9.05 Ratings9.02 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Strikedeck (discontinued) and Vitally
    Feature
    Strikedeck (discontinued)
    7.8
    5 Ratings
    Vitally
    7.3
    2 Ratings
    Customer health trends8.85 Ratings8.02 Ratings
    Engagement analytics8.05 Ratings7.02 Ratings
    Revenue forecasting6.22 Ratings6.02 Ratings
    Dashboards8.24 Ratings8.02 Ratings
    User Ratings
    Strikedeck (discontinued)Vitally
    Likelihood to Recommend
    7.6
    (5 ratings)
    7.0
    (2 ratings)
    Usability
    5.6
    (5 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.8
    (5 ratings)
    -
    (0 ratings)