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Strikedeck (discontinued) vs. WalkMe

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Strikedeck (discontinued)

9 Reviews and Ratings

WalkMe

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Strikedeck (discontinued)

    Score4.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Strikedeck was a SaaS platform for Customer Success used to enable more efficiency in planning renewals, identifying upsell/cross-sell opportunities, and monitoring customer health, with out of the box playbooks and workflows for common events in the customer lifecycle. The platform was acquired by Medallia, and discontinued. Strikedeck is no longer available.N/A

    WalkMe

    Score8 out of 10
    		N/AWalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.…N/A
    Pricing
    Strikedeck (discontinued)WalkMe
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Strikedeck (discontinued)WalkMe
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Strikedeck (discontinued)WalkMe
    Security
    Comparison of Security features of Strikedeck (discontinued) and WalkMe
    Feature
    Strikedeck (discontinued)
    8.5
    4 Ratings
    WalkMe
    -
    Ratings
    Role-based user permissions8.54 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Strikedeck (discontinued) and WalkMe
    Feature
    Strikedeck (discontinued)
    8.4
    5 Ratings
    WalkMe
    -
    Ratings
    API7.33 Ratings00 Ratings
    Integration with Salesforce.com9.64 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Strikedeck (discontinued) and WalkMe
    Feature
    Strikedeck (discontinued)
    8.7
    5 Ratings
    WalkMe
    -
    Ratings
    Product usage9.45 Ratings00 Ratings
    Help desk / support tickets8.04 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Strikedeck (discontinued) and WalkMe
    Feature
    Strikedeck (discontinued)
    8.7
    5 Ratings
    WalkMe
    -
    Ratings
    NPS surveys8.84 Ratings00 Ratings
    Sponsor tracking9.01 Ratings00 Ratings
    Customer profiles8.65 Ratings00 Ratings
    Automated workflow8.05 Ratings00 Ratings
    Internal collaboration8.04 Ratings00 Ratings
    Customer health scoring9.45 Ratings00 Ratings
    Customer segmentation9.05 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Strikedeck (discontinued) and WalkMe
    Feature
    Strikedeck (discontinued)
    7.8
    5 Ratings
    WalkMe
    -
    Ratings
    Customer health trends8.85 Ratings00 Ratings
    Engagement analytics8.05 Ratings00 Ratings
    Revenue forecasting6.22 Ratings00 Ratings
    Dashboards8.24 Ratings00 Ratings
    User Ratings
    Strikedeck (discontinued)WalkMe
    Likelihood to Recommend
    7.6
    (5 ratings)
    8.1
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    5.6
    (5 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.8
    (5 ratings)
    10.0
    (1 ratings)