Stripe Billing vs. 2Checkout from Verifone

If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.

Incentivized

2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.

Incentivized

• Laravel integration. Our product is written in Laravel, which supports Stripe out of the box.
• Customer service. When I had questions during my integration, customer support was easily accessible, friendly and helpful.
• Modern UI creates a quick, seamless purchase process for the customer.
• The ability to generate one-off custom invoices (not associated with a specific product) allows us to bill for custom development services through the same payment processor.
• The backend dashboard is well laid out and provides lots of great information.
• Test mode makes testing purchases quick and painless.
• Great looking customer-facing invoices.

Incentivized

• 2Checkout handles credit cards that I would not be able to accept from my country.
• Fraud prevention works. They saved me a couple of times and I appreciate that.
• I always received my payments on time. I never had to complain.

Incentivized

• It's pretty code-intensive to set up. You have to be a developer to get it on your site -- I feel like it should be more turnkey.
• Better reporting and analytics -- why should i have to subscribe to yet another sass platform like Baremetrics to get better metrics -- feel like these should be onboard at Stripe. If a competitor came along with better metrics, we would switch.

Incentivized

• Local payments methods are an area for improvement. Not all are connected so far.
• Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.

Incentivized

It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.

Incentivized

I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.

Incentivized

Our firm switched to Stripe because it came highly recommended by our developer. Apparently Stripe APIs are easily integrated into websites to provide all sorts of billing technology. And we are fond of their ability to attempt to collect payments from individual subscribers multiple times. However, Chase Paymentech did offer personal customer service that was quite stellar. As our company grows there is simply no way we can function without the ability to talk to someone in the case of an emergency

There's no comparison. Using PayPal as my payment processor was a nightmare. PayPal was really designed for the purchaser not for the seller. Yes, they were cheap but you get what you pay for. Customer service at PayPal was also non-existent. 2Checkout on the other hand is designed for the seller. Their system is mature and feature-filled. It does everything I would need and allows me to present a professional purchasing experience to my clients. The documentation is good, but the best thing about 2Checkout is that I can contact a friendly tech support rep 24/7 via live online chat. I tell them what I'm trying to do and they help me out. If necessary they can escalate the support request and I always receive a chat transcript in my inbox afterward.

• Positive - integrates with WordPress, the platform we use at our company.
• Positive - everything is all in one place with customers.
• Positive - easy to navigate.

Incentivized

• It allows for charging users
• Checkout is nice and to the point
• It delays everything with a lengthy approval process and crazy API to integrate with

Incentivized