Sugar Sell (SugarCRM) vs. Talisma Social CRM

Sugar Sell (SugarCRM)

245 Reviews and Ratings

Talisma Social CRM

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sugar Sell (SugarCRM)	Score5.2 out of 10	N/A	Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.	$19 per month per user (3 users minimum, billed annually)
Talisma Social CRM	Score3.4 out of 10	N/A	Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.	N/A

Pricing

Sugar Sell (SugarCRM)

Talisma Social CRM

Essentials: $19
per month (billed annually) per user (3 user minimum, 9 user maximum)
Standard: $59
per month (billed annually) per user (10 User Minimum)
Advanced: $85
per month (billed annually) per user (10 user minimum)
Premier: $135
per month (billed annually) per user (10 user minimum)

No answers on this topic

Pricing Offerings
Sugar Sell (SugarCRM)	Talisma Social CRM
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Features

Sugar Sell (SugarCRM)

Talisma Social CRM

Comparison of Sales Force Automation features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 4.8 33 Ratings	Talisma Social CRM 5.6 1 Ratings
Customer data management / contact management	5.032 Ratings	8.01 Ratings
Workflow management	6.028 Ratings	6.01 Ratings
Territory management	6.026 Ratings	6.01 Ratings
Opportunity management	7.026 Ratings	4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	7.029 Ratings	3.01 Ratings
Contract management	3.026 Ratings	4.01 Ratings
Quote & order management	4.024 Ratings	5.01 Ratings
Interaction tracking	3.030 Ratings	9.01 Ratings
Channel / partner relationship management	2.025 Ratings	5.01 Ratings

Comparison of Customer Service & Support features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 2.3 24 Ratings	Talisma Social CRM 4.7 1 Ratings
Case management	3.024 Ratings	3.01 Ratings
Call center management	2.019 Ratings	5.01 Ratings
Help desk management	2.017 Ratings	6.01 Ratings

Comparison of Marketing Automation features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 5.5 25 Ratings	Talisma Social CRM 4.0 1 Ratings
Lead management	6.022 Ratings	5.01 Ratings
Email marketing	5.023 Ratings	3.01 Ratings

Comparison of CRM Project Management features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 3.0 28 Ratings	Talisma Social CRM 6.0 1 Ratings
Task management	4.026 Ratings	7.01 Ratings
Billing and invoicing management	3.018 Ratings	4.01 Ratings
Reporting	2.024 Ratings	7.01 Ratings

Comparison of CRM Reporting & Analytics features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 3.3 28 Ratings	Talisma Social CRM 5.7 1 Ratings
Forecasting	3.024 Ratings	5.01 Ratings
Pipeline visualization	2.025 Ratings	3.01 Ratings
Customizable reports	5.027 Ratings	9.01 Ratings

Comparison of Customization features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 5.5 29 Ratings	Talisma Social CRM 6.3 1 Ratings
Custom fields	6.029 Ratings	9.01 Ratings
Custom objects	5.026 Ratings	8.01 Ratings
Scripting environment	6.019 Ratings	3.01 Ratings
API for custom integration	5.025 Ratings	5.01 Ratings

Comparison of Security features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 5.5 27 Ratings	Talisma Social CRM 5.5 1 Ratings
Single sign-on capability	5.021 Ratings	2.01 Ratings
Role-based user permissions	6.026 Ratings	9.01 Ratings

Comparison of Social CRM features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 3.0 19 Ratings	Talisma Social CRM 4.0 1 Ratings
Social data	3.019 Ratings	5.01 Ratings
Social engagement	3.016 Ratings	3.01 Ratings

Comparison of Integrations with 3rd-party Software features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 4.5 19 Ratings	Talisma Social CRM 3.5 1 Ratings
Marketing automation	5.019 Ratings	4.01 Ratings
Compensation management	4.013 Ratings	3.01 Ratings

Comparison of Platform features of Sugar Sell (SugarCRM) and Talisma Social CRM
Feature	Sugar Sell (SugarCRM) 4.0 20 Ratings	Talisma Social CRM 4.0 1 Ratings
Mobile access	4.020 Ratings	4.01 Ratings

User Ratings
	Sugar Sell (SugarCRM)	Talisma Social CRM
Likelihood to Recommend	2.0 (59 ratings)	4.0 (1 ratings)
Likelihood to Renew	8.2 (26 ratings)	- (0 ratings)
Usability	3.0 (10 ratings)	- (0 ratings)
Availability	10.0 (1 ratings)	- (0 ratings)
Performance	10.0 (1 ratings)	- (0 ratings)
Support Rating	9.1 (12 ratings)	- (0 ratings)
In-Person Training	9.0 (1 ratings)	- (0 ratings)
Online Training	8.0 (1 ratings)	- (0 ratings)
Implementation Rating	9.0 (3 ratings)	- (0 ratings)
Configurability	10.0 (1 ratings)	- (0 ratings)
Ease of integration	10.0 (2 ratings)	- (0 ratings)
Product Scalability	9.0 (1 ratings)	- (0 ratings)
Vendor post-sale	9.0 (1 ratings)	- (0 ratings)
Vendor pre-sale	9.0 (1 ratings)	- (0 ratings)