Sugar Sell (SugarCRM) vs. Telecrm
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
 Telecrm | N/A | N/A | Telecrm is a CRM built to streamline telecalling and sales management. It combines calling, WhatsApp, SMS, and email, helping teams stay organized, follow up faster, and manage leads more efficiently without switching between tools. | $261 quarterly for 3 users (minimum) |
| Sugar Sell (SugarCRM) | Telecrm | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 30% discount for annual billing. 3 user minimum for all plans. | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Sugar Sell (SugarCRM) | Telecrm | |
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| Likelihood to Recommend | 2.0 | - |
| Likelihood to Renew | 8.2 | - |
| Usability | 3.0 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 9.1 | - |
| In-Person Training | 9.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 9.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |