Sugar Sell (SugarCRM) vs. Welltok SmartReach
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
 Welltok SmartReach | N/A | N/A | A solution to help capitalize on insights and tools to acquire and retain more patients, drive more use of high-margin services and increase community relations. Built on the Tea Leaves Health legacy, the SmartReach® solution aims to take users beyond traditional CRM with deep insights on what makes consumers and patients unique. Its predictive models are built with Social Determinants of Health (SDOH), which are critical for precise… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Sugar Sell (SugarCRM) | Welltok SmartReach | |
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| Likelihood to Recommend | 2.0 | - |
| Likelihood to Renew | 8.2 | - |
| Usability | 3.0 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 9.1 | - |
| In-Person Training | 9.0 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 9.0 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.0 | - |