Sumo Logic vs. Trellix Helix

SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you

Incentivized

Overall, we've had a great experience with FireEye Helix and would recommend it to organizations looking to improve their operational security. We've found Helix to be a great way to collect and analyze revenant security events and take action. Having a single pane of glass makes this process much more efficient. Prior to moving to FireEye Helix, we had different teams sending data to different applications, which resulted in confusion and critical data being missed.

Incentivized

• Log Aggregation and uploading. The architecture for Sumo Logic makes a great deal of sense and works very well.
• Automated analysis. It still impresses me how well a newly uploaded log can be broken into intelligent parts, then searched and sorted using their tools.
• Dashboards. It might not be what YOU will need as an IT admin, but you can give access to these dashboards easily to business users who love that kind of stuff. Most other types of (monitoring / alerting) tools, for no apparent reason, lack this feature.
• Reporting, monitoring, and graphing. Given, you need to have useful log generation for an application or service as a prerequisite for sumo logic to be able to gain use, once it has it is an amazingly powerful tool.

Incentivized

• Detection of advanced threats.
• Easy integration with cloud resources and our existing security tools thus enhancing performance.
• Easy deployment with great threats intelligence capabilities.

• I like the help center, but I think if it had more GUI tools, it could help new users.
• Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
• I would like better know-how on how to create reports that will help our business.

Incentivized

• Overly complex platform
• Multiple logins needed for various tools--leads to confusion
• Costs can add up

Incentivized

Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.

Incentivized

I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.

Incentivized

We had used Splunk previously. Sumo Logic defeats them when it comes to cost, including the costs that would normally come with supporting/managing/patching/upgrading your own infrastructure and storage. Those were wins, but especially the real-time CDN integrations due to Sumo Logic's collaborations with other vendors. We had spoken to Logentries and discovered that many of the cons we found with Sumo Logic seemed to have been resolved in their product. Their pitfall was that, at the time, Logentries did not have the ability to get real-time log ingestion from our CDN. They said they had a solution, which was scripted, but we had not evaluated/tested. Logentries also did not have a User / RBAC REST API, and are nowhere near the level of compliance that Sumo Logic had (https://www.sumologic.com/press/2015-02-19/sumo-logic-successfully-completes-pci-data-security-stand...). In the end, I believe Logentries and Sumo Logic would be two good vendors to get involved in a bake-off

Incentivized

It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.

• Sumo Logic has allowed us to move forward quickly without having to maintain a custom log service
• The service runs in the background without much interaction from the dev teams
• Because logs aren't lost, we are able to support our customers quickly

Incentivized

• Helix has had a significant impact on CSOC visibility efforts across the organization.
• Helix fills the logging and alerting gaps that are missing across the infrastructure side.
• Having a single pane of glass allows teams to more efficiently run incidents. Additionally, Helix is integrated with ServiceNow providing enhanced and efficient case management for all Helix alerts.

Incentivized