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Sumo Logic

Score9.4 out of 10

74 Reviews and Ratings

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What is Sumo Logic?

Sumo Logic is a log management offering from the San Francisco based company of the same name.

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Who Buys & Uses Sumo Logic

Sumo Logic Reviews

What users are saying about Sumo Logic.
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why you need Sumo Logic

Incentivized
Kim Jitae
Sr. Devops in Engineering at uPerform (51-200 employees employees)

Use Cases and Deployment Scope

We mainly use Sumo Logic for logging and monitoring lots of Prod system.
Also, we actively use dashboard to track down our deployment status in Beta/Preview/Prod. Logging is a like game changer because all logs in one place, which helps Developers making lot easier to debug and CS to view some important logs ticketed from our customers.

Pros

  • logging at one place
  • pipeline dashboard
  • Alerts/Notifications for Prod infrastructure

Cons

  • little bit of learning curve for query
  • utilize AI to help to get better query?
  • now its almost instant time of log available from lambda, but it was not before

Return on Investment

  • easy to control logs
  • good UI of dashboard

Usability

Search your backend data easily

Chaitanya JadhavarView profile
Technical account Manager in Customer Service at MindTickle (501-1000 employees employees)

Use Cases and Deployment Scope

I am user of Sumo Logic and I use Sumo Logic to track our user sync backend events. Its result serach are great and one can easily learner to how query on Sumo Logic. Its simple and easy to use. we track this user sync event to check profile field details which we dont display on UI but we track it on the backend.

Pros

  • Great search
  • Great database on cloud
  • Easy to access

Return on Investment

  • It provided value by saving your time to go through all logs and we can look for specific events

Usability

Other Software Used

Jira Software, Slack, Google Workspace

Sumo Logic--A great tool for anyone using OneLogin

Michael Bruner
Solution Consultant at OneLogin Inc. (201-500 employees employees)

Pros

  • Streams logs in near-real-time to the platform
  • Allows email alerts based upon log information
  • Allows users to create dashboards based upon events
  • Searchable event history from logs

Cons

  • Could possibly place events in more human-readable form
  • Could display errors with descriptions instead of just the code
  • Probably other areas for improvement on the dashboard functionality

Return on Investment

Net Positive ROI

Usability

Great potential and outcomes, difficult to learn and use

Incentivized
Verified User
Team Lead in Engineering (201-500 employees employees)

Use Cases and Deployment Scope

The main logging and review of our company's processes is done using Sumo Logic. It allows us to follow a process from start to finish, understand issues and statistics, and build many pages with monitoring graphs and queries that help us be on top of issues and plan future projects based on the current situation.

Pros

  • Graphs
  • Monitoring
  • Data and statistics

Cons

  • Query language ease of use
  • Resetting of a graph/query's time range
  • Readability of each log

Return on Investment

  • Reduce processes times- better user experience
  • Numeric estimations before each task in the company
  • Centralized logging for company's entire tech group

Other Software Used

Sentry, Fullstory

Desktop Admin in <3 with Sumo, would like to know more!

Incentivized
M Phillip YogoreView profile
Senior IT Support Analyst in Information Technology at ThoughtWorks (5001-10,000 employees employees)

Pros

  • It helps our track down laptops that touch our systems
  • It helps us decipher laptops that have self-named hostnames
  • It helps us track down mac addresses

Cons

  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.

Return on Investment

  • Identifying machines on our network
  • Tracking down machines
  • Negative - we need more people to learn this system better.

Other Software Used

Okta Customer Identity, Sophos Intercept X, Zoom

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