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SuperOffice CRM vs. Zoho CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SuperOffice CRM

    Score7 out of 10
    N/ASuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    SuperOffice CRMZoho CRM
    Editions & Modules
    No answers on this topic
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    SuperOffice CRMZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Features
    SuperOffice CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.01 Ratings8.5279 Ratings
    Workflow management6.01 Ratings8.3266 Ratings
    Territory management6.01 Ratings8.7196 Ratings
    Opportunity management8.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.8248 Ratings
    Contract management8.01 Ratings8.7203 Ratings
    Quote & order management6.01 Ratings8.1203 Ratings
    Interaction tracking6.01 Ratings8.1249 Ratings
    Channel / partner relationship management6.01 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.3
    1 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management7.01 Ratings8.5213 Ratings
    Call center management6.01 Ratings8.1172 Ratings
    Help desk management6.01 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.5
    1 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management7.01 Ratings8.6261 Ratings
    Email marketing6.01 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management7.01 Ratings8.5248 Ratings
    Billing and invoicing management6.01 Ratings8.3180 Ratings
    Reporting7.01 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting6.01 Ratings8.5216 Ratings
    Pipeline visualization7.01 Ratings8.4235 Ratings
    Customizable reports7.01 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields8.01 Ratings8.4275 Ratings
    Custom objects7.01 Ratings8.2222 Ratings
    Scripting environment6.01 Ratings8.3178 Ratings
    API for custom integration6.01 Ratings8.4203 Ratings
    Security
    Comparison of Security features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    7.5
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability7.01 Ratings8.4231 Ratings
    Role-based user permissions8.01 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data6.01 Ratings8.3164 Ratings
    Social engagement6.01 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    7.0
    1 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation8.01 Ratings8.7207 Ratings
    Compensation management6.01 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of SuperOffice CRM and Zoho CRM
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access6.01 Ratings8.7230 Ratings
    User Ratings
    SuperOffice CRMZoho CRM
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    7.0
    (1 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.0
    (1 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)