SurveySparrow

SurveySparrow

SurveySparrow

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveySparrow	Score 9.0 out of 10	N/A	SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.	$19 per month 5000 Responses

Pricing

SurveySparrow

Editions & Modules

Basic: $19
per month 5000 Responses
Essentials: $49
per month 15000 responses
360 Assessments Basic: $59
Per Subject Billed Yearly For upto 100 Subjects
Business: $99
per month 100000 responses
CX Basic: $199
per month 100000 responses

Offerings

Pricing Offerings
SurveySparrow
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	SurveySparrow
Considered Both Products	SurveySparrow rohit bagdi Associate Software developer Chose SurveySparrow SurveyMonkey and Google Surveys Incentivized Helpful? VK Vitali Kosyrau CEO (Chief Executive Officer) Chose SurveySparrow SurverySparrow is cheaper with better options, and includes built-in email sharing and recurring surveys. Incentivized Helpful? Gary Shouldis Founder & CEO Chose SurveySparrow We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey … Incentivized Helpful?

Best Alternatives
	SurveySparrow
Small Businesses	Jotform Score 8.5 out of 10
Medium-sized Companies	Jotform Score 8.5 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives

User Ratings
	SurveySparrow
Likelihood to Recommend	10.0 (0 ratings)
Usability	9.0 (0 ratings)
Support Rating	9.0 (0 ratings)

User Testimonials
	SurveySparrow
Likelihood to Recommend	From our experience, most people that fill out our surveys will do so from a mobile device. Survey Sparrow is perfect for a mobile audience and greatly improves response rates with its chat-style survey format. It is a great option for businesses that want a simple and reliable way to get feedback from their customers and website visitors and don't need extensive customization options. I would highly recommend Survey Sparrow if you want a no-fuss, easy to use survey software that just works. It is also suited for businesses that want the reassurance that they can speak to customer support when needed. Incentivized Gary Shouldis Founder & CEO Read full review
Pros	Creates customized questions Multiple options for answering survey You can add your company's logo so that the survey seems more authentic rohit bagdi Associate Software developer Read full review
Cons	There are limits as far as features and design options, and it would be nice to have more customization options. The reporting and analyzing of survey data needs improvement. Exported reports do not show answers to custom text answers, and you can only read them online. Needs more template options for specific use cases. Incentivized Gary Shouldis Founder & CEO Read full review
Usability	User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms. rohit bagdi Associate Software developer Read full review
Support Rating	The support team is just a call away and also provides email support. rohit bagdi Associate Software developer Read full review
Alternatives Considered	rohit bagdi Associate Software developer Read full review
Return on Investment	Very simple and intuitive interface. Easy to set-up and use - pays off quickly. Incentivized VK Vitali Kosyrau CEO (Chief Executive Officer) Read full review
ScreenShots