Cvent Event Management vs. Swift Digital

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 9.3 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Swift Digital
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Swift Digital is a sophisticated enterprise automation marketing suite. The solution is designed to handle all of the user's marketing automation, email campaigns and event management efforts. With it, users can create stunning emails, newsletters and campaigns using its drag-and-drop email builder. Users can also automate campaigns and user journeys with insights and statistics to see how campaigns are performing, or run an event, plan, promote & manage everything from invites, payments, check…N/A
Pricing
Cvent Event ManagementSwift Digital
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent Event ManagementSwift Digital
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsWe offer different pricing solutions based on individual enterprise needs. You can read more information on our website about our product, or contact us to see which product module is right for you.
More Pricing Information
Community Pulse
Cvent Event ManagementSwift Digital
Features
Cvent Event ManagementSwift Digital
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
6.4
Ratings
26% below category average
Swift Digital
-
Ratings
Responsive Design for Web Access6.50 Ratings00 Ratings
Mobile Application6.80 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.00 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.6
Ratings
0% above category average
Swift Digital
-
Ratings
Calendar integration8.80 Ratings00 Ratings
Meeting initiation8.50 Ratings00 Ratings
Integrates with social media8.10 Ratings00 Ratings
Record meetings / events8.80 Ratings00 Ratings
Slideshows8.90 Ratings00 Ratings
Event registration8.60 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.9
Ratings
8% above category average
Swift Digital
-
Ratings
Live chat8.80 Ratings00 Ratings
Audience polling9.10 Ratings00 Ratings
Q&A9.00 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
8.8
Ratings
5% above category average
Swift Digital
-
Ratings
User authentication8.90 Ratings00 Ratings
Participant roles & permissions8.60 Ratings00 Ratings
Confidential attendee list8.90 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.0
Ratings
6% below category average
Swift Digital
-
Ratings
Branding options7.90 Ratings00 Ratings
Integration to Marketing Automation8.60 Ratings00 Ratings
Attendee list export7.60 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
8.4
Ratings
1% above category average
Swift Digital
-
Ratings
Registration, RSVP, and ticketing7.60 Ratings00 Ratings
Email marketing8.20 Ratings00 Ratings
Livestreaming8.40 Ratings00 Ratings
Audience engagement8.40 Ratings00 Ratings
Event recording8.50 Ratings00 Ratings
Virtual booths8.40 Ratings00 Ratings
Networking8.70 Ratings00 Ratings
Event analytics8.80 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cvent Event Management
-
Ratings
Swift Digital
8.8
Ratings
18% above category average
WYSIWYG email editor00 Ratings8.20 Ratings
Landing pages00 Ratings9.10 Ratings
A/B testing00 Ratings9.10 Ratings
Mobile optimization00 Ratings8.20 Ratings
Email deliverability reporting00 Ratings9.10 Ratings
List management00 Ratings9.10 Ratings
Triggered drip sequences00 Ratings9.10 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Cvent Event Management
-
Ratings
Swift Digital
8.8
Ratings
26% above category average
Lead nurturing automation00 Ratings9.10 Ratings
Lead scoring and grading00 Ratings9.10 Ratings
Data quality management00 Ratings8.20 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cvent Event Management
-
Ratings
Swift Digital
7.3
Ratings
7% above category average
Dashboards00 Ratings7.30 Ratings
Standard reports00 Ratings7.30 Ratings
Custom reports00 Ratings7.30 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Cvent Event Management
-
Ratings
Swift Digital
7.3
Ratings
14% above category average
API00 Ratings7.30 Ratings
User Ratings
Cvent Event ManagementSwift Digital
Likelihood to Recommend
9.4
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Availability
5.5
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
5.0
(0 ratings)
-
(0 ratings)
In-Person Training
6.4
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
5.5
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
Cvent Event ManagementSwift Digital
Likelihood to Recommend
The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.
Read full review
it's well suited to a business that relies on constant email marketing and to keep in contact with leads or customers. This is the heartbeat of business and suits us. We can segment qualified leads, data scores, track campaigns and effectively save time to work on other customer campaigns. If you are a smaller business that only sends one email a month, it's not for you. This software is very sophisticated and can be technical in the beginning.
Read full review
Pros
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
Read full review
  • drag-and-drop campaign builder
  • email templates
  • lead scoring
  • Analytics
Read full review
Cons
  • You have to implement a workaround to use images in your session descriptions.
  • They tend to add features by acquiring other platforms, but then don't always cleanly integrate them into Cvent itself, so they always seem sort of ratcheted on.
  • The media and document library is pretty basic, so you need to take extra steps to link PDFs and other documents within the registration process if you choose to host the docs on Cvent.
Read full review
  • More email flexibility would be good.
  • Simplify the modules-there is a lot, and it can be overwhelming.
Read full review
Likelihood to Renew
I enjoy the app and what it has to offer. It makes working in events a lot easier! Before I would have to go to our warehouse and print name badges and write out different names if they needed it. Attendees also did not have access to our breakout sessions. Now, I can adjust names onsite and we can allow attendees to access our sessions before the event begins
Read full review
No answers on this topic
Usability
Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
Read full review
No answers on this topic
Reliability and Availability
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Read full review
No answers on this topic
Performance
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Read full review
No answers on this topic
Support Rating
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
Read full review
No answers on this topic
In-Person Training
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review
No answers on this topic
Online Training
It was all self-driven and I had to do a lot of searching around in the community to get answers.
Read full review
No answers on this topic
Implementation Rating
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Read full review
No answers on this topic
Alternatives Considered
Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
Read full review
We looked into Swift based upon a recommendation. We have previously used ActiveCampaign but found it very clunky for what we wanted to use it for. We also looked into Pardot, but was on the other end of the spectrum, it had far too many features, complexities and required an implementation specialist at our expense of $15K. Swift was just the right fit for us, and we like knowing that our data is kept in Australia
Read full review
Scalability
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
Read full review
No answers on this topic
Return on Investment
  • The Cvent suite of events has drastically reduced redundant work throughout our events department allowing us to streamline a lot of the registration/software aspects of our events and allow us to focus on other areas of our events that had previously been placed on the back burner.
  • Since Cvent Event Management is so widely use, many of our attendees, exhibitors and speakers are familiar with the platform so they are able to seamlessly operate within it for their needs with little to no learning curve.
  • We're able to pull more accurate and customized reports based on specific information we need with each event.
  • We able to offer our registrants a more customized experience with their registration and event platforms. This allows us to customize and innovate our events in new ways we previously hadn't been able to.
Read full review
  • Better lead quality
  • Has allowed us to close clients quicker.
  • Higher ROI
  • Access to much more targeted customer data
  • Getting used to the software took more time thn anticipated
Read full review
ScreenShots

Swift Digital Screenshots

Screenshot of Screenshot of