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Tableau Cloud vs. Zendesk Explore

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Tableau Cloud

551 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tableau Cloud

    Score7.9 out of 10
    		N/ATableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

    $15

    per month per user

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Tableau CloudZendesk Explore
    Editions & Modules
    Tableau Viewer
    $15
    per month billed annually per user
    Enterprise Viewer
    $35
    per month billed annually per user
    Tableau Explorer
    $42
    per month billed annually per user
    Enterprise Explorer
    $70
    per month billed annually per user
    Tableau Creator
    $75
    per month billed annually per user
    Enterprise Creator
    $115
    per month billed annually per user
    Tableau+
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Tableau CloudZendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Tableau CloudZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    7.0
    69 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports7.051 Ratings7.15 Ratings
    Customizable dashboards8.069 Ratings10.09 Ratings
    Report Formatting Templates6.058 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    6.9
    69 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.069 Ratings9.59 Ratings
    Formatting capabilities6.066 Ratings9.09 Ratings
    Integration with R or other statistical packages6.043 Ratings4.85 Ratings
    Report sharing and collaboration7.567 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    7.1
    67 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web7.063 Ratings6.96 Ratings
    Publish to PDF7.562 Ratings9.07 Ratings
    Report Versioning7.050 Ratings9.03 Ratings
    Report Delivery Scheduling8.055 Ratings8.97 Ratings
    Delivery to Remote Servers6.034 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    6.8
    65 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.562 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization6.561 Ratings7.16 Ratings
    Predictive Analytics6.553 Ratings5.55 Ratings
    Pattern Recognition and Data Mining6.52 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    7.0
    64 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)7.058 Ratings9.58 Ratings
    Role-Based Security Model7.051 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.054 Ratings8.07 Ratings
    Report-Level Access Control6.52 Ratings8.64 Ratings
    Single Sign-On (SSO)7.549 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    6.4
    54 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access5.552 Ratings6.05 Ratings
    Mobile Application6.039 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.046 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Tableau Cloud and Zendesk Explore
    Feature
    Tableau Cloud
    6.4
    36 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API6.031 Ratings5.34 Ratings
    Javascript API6.529 Ratings5.93 Ratings
    iFrames6.529 Ratings5.53 Ratings
    Java API6.026 Ratings5.63 Ratings
    Themeable User Interface (UI)6.530 Ratings6.23 Ratings
    Customizable Platform (Open Source)7.029 Ratings7.02 Ratings
    User Ratings
    Tableau CloudZendesk Explore
    Likelihood to Recommend
    8.0
    (70 ratings)
    9.5
    (9 ratings)
    Usability
    8.0
    (23 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.7
    (20 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    8.0
    (49 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.3
    (49 ratings)
    7.3
    (3 ratings)