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Tableau Server vs. Zendesk Explore

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tableau Server

    Score7.6 out of 10
    N/ATableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

    $12

    Per User Per Month

    Zendesk Explore

    Score8.7 out of 10
    N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Tableau ServerZendesk Explore
    Editions & Modules
    Viewer
    $12.00
    Per User Per Month
    Explorer
    $35.00
    Per User Per Month
    Creator
    $70.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Tableau ServerZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Tableau ServerZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    9.5
    94 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports9.129 Ratings7.15 Ratings
    Customizable dashboards9.793 Ratings10.09 Ratings
    Report Formatting Templates9.780 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    9.1
    94 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis8.994 Ratings9.59 Ratings
    Formatting capabilities8.892 Ratings9.09 Ratings
    Integration with R or other statistical packages9.058 Ratings4.85 Ratings
    Report sharing and collaboration9.888 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    8.4
    90 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.884 Ratings6.96 Ratings
    Publish to PDF9.783 Ratings9.07 Ratings
    Report Versioning9.169 Ratings9.03 Ratings
    Report Delivery Scheduling8.376 Ratings8.97 Ratings
    Delivery to Remote Servers5.19 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    8.7
    89 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.985 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization8.984 Ratings7.16 Ratings
    Predictive Analytics8.563 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    8.3
    94 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)8.392 Ratings9.58 Ratings
    Role-Based Security Model8.389 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.391 Ratings8.07 Ratings
    Single Sign-On (SSO)8.361 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    8.4
    78 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access8.276 Ratings6.15 Ratings
    Mobile Application8.160 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.067 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Tableau Server and Zendesk Explore
    Feature
    Tableau Server
    7.2
    45 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API9.039 Ratings5.34 Ratings
    Javascript API9.036 Ratings5.93 Ratings
    iFrames9.039 Ratings5.53 Ratings
    Java API5.57 Ratings5.63 Ratings
    Themeable User Interface (UI)6.19 Ratings6.23 Ratings
    Customizable Platform (Open Source)4.67 Ratings7.02 Ratings
    User Ratings
    Tableau ServerZendesk Explore
    Likelihood to Recommend
    8.1
    (110 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (20 ratings)
    -
    (0 ratings)
    Usability
    5.2
    (16 ratings)
    10.0
    (2 ratings)
    Availability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.1
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (18 ratings)
    10.0
    (2 ratings)
    In-Person Training
    8.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    5.1
    (79 ratings)
    8.2
    (3 ratings)
    Data Sources
    6.6
    (82 ratings)
    7.3
    (3 ratings)