Tableau Server vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Tableau Server | Score7.6 out of 10 | N/A | Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud. | $12 Per User Per Month |
Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Tableau Server | Zendesk Explore | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 9.5 |
| Likelihood to Renew | 10.0 | - |
| Usability | 5.2 | 10.0 |
| Availability | 9.0 | - |
| Performance | 8.1 | - |
| Support Rating | 3.0 | 10.0 |
| In-Person Training | 8.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 9.1 | - |
| Configurability | 8.0 | - |
| Data Sharing and Collaboration | 5.1 | 8.2 |
| Data Sources | 6.6 | 7.3 |