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TARGIT vs. Zendesk Explore

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TARGIT

21 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TARGIT

    Score7.6 out of 10
    		N/ATARGIT Decision Suite is a business intelligence (BI) and analytics platform used to automate reporting, boost operational visibility, and give teams insights that support data-driven decisions. The solution combines data from multiple source systems, including enterprise resource planning (ERP) software, customer relationship management (CRM) platforms, and all other data sources to give organizations a complete picture of their operations. …N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    TARGITZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TARGITZendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    TARGITZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    8.3
    7 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports9.06 Ratings7.15 Ratings
    Customizable dashboards9.07 Ratings10.09 Ratings
    Report Formatting Templates7.04 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    6.0
    8 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis7.08 Ratings9.59 Ratings
    Formatting capabilities8.07 Ratings9.09 Ratings
    Integration with R or other statistical packages2.03 Ratings4.85 Ratings
    Report sharing and collaboration7.06 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    5.0
    7 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web5.05 Ratings6.96 Ratings
    Publish to PDF5.07 Ratings9.07 Ratings
    Report Versioning5.05 Ratings9.03 Ratings
    Report Delivery Scheduling5.05 Ratings8.97 Ratings
    Delivery to Remote Servers5.04 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    6.0
    6 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)6.06 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization6.06 Ratings7.16 Ratings
    Predictive Analytics6.05 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    5.0
    7 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)5.07 Ratings9.58 Ratings
    Role-Based Security Model5.06 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)5.06 Ratings8.07 Ratings
    Single Sign-On (SSO)5.04 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    4.8
    6 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access5.06 Ratings6.15 Ratings
    Mobile Application5.05 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.06 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of TARGIT and Zendesk Explore
    Feature
    TARGIT
    5.0
    4 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API5.04 Ratings5.34 Ratings
    Javascript API5.03 Ratings5.93 Ratings
    iFrames5.03 Ratings5.53 Ratings
    Java API5.03 Ratings5.63 Ratings
    Themeable User Interface (UI)5.03 Ratings6.23 Ratings
    Customizable Platform (Open Source)5.03 Ratings7.02 Ratings
    User Ratings
    TARGITZendesk Explore
    Likelihood to Recommend
    7.0
    (17 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    7.0
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.1
    (2 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.0
    (3 ratings)
    8.2
    (3 ratings)
    Data Sources
    9.0
    (3 ratings)
    7.3
    (3 ratings)