TaskRay vs. Whimsical

TaskRay is well suited for any company looking to add structure and efficiency to their client onboarding system.

Incentivized

It's extremely well-suited for rapid wire-framing of concepts, as product teams can quickly collaborate on any idea and create a visual blueprint of it. Whimsical could provide more intuitive feature prioritization templates. The current templates lack the necessary detail and could be further enhanced from a UI/UX standpoint.

Incentivized

• Customer Service - TaskRay customer service representatives are consistently responsive, insightful and professional
• Salesforce Integration - TaskRay is based in Salesforce, and is easy to install and customize, if you already know Salesforce
• Easy to Use - With a quick start walk through for any first time users, TaskRay quickly educates employees on the core functions.

Incentivized

• Simple to use
• Tons of uses
• Can be customized with themeing
• Can organize all your boards pretty much however you want

Incentivized

• During my use, I would at times get responsive issues in regards to tasks opening, editing task details, or moving from stage to stage. This didn't occur for quite some time until we started loading the system with extensive projects and hundreds of tasks to each project. While unfortunate to run into these performance issues, many applications run into similar issues when working many simultaneous tickets at the same time.
• Customization to the task layouts is a bit cumbersome.
• If you are running a lot of stages, 8 - 12, moving tasks from one side of the board to the other can take a little bit of work. At the time there were no quick close capabilities on the tasks to redirect the task to its final stage.

Incentivized

• It can be a little frustrating trying to line things up exactly right but that's probably more user error than anything

Incentivized

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately

Incentivized

Easy Easy Easy to use

Incentivized

Whimsical is overall very easy to learn and remember. One issue with the usability occurs when you attempt to move connected boxes around the workspace. Frequently connections break or do not add easily, causing further disconnects. You can manually fix these issues, but it's a oprobem that seems would have an easy fix

Incentivized

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue

Incentivized

I reached out to support, as I was interested in possibly investing in the organization, and they quickly and happily informed me they are a bootstrap organization and do not take on investors at this time. The swift response and information readily available for my consumption was extremely helpful and shows how solid the team behind it is.

Incentivized

Again, just like the app, the implementation was very easy.

Incentivized

TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. JIRA is a highly used and close favorite with project management. At the end of the day, simplicity for setup and configuration as well as day to day usability went hands down to TaskRay over JIRA.

Incentivized

ClickUp's mind mapping tool was very basic and hard to use from my perspective. Whimsical was by far easier and did what I wanted for a SaaS/cloud-based mind mapping tool. Xmind is fine as a desktop app, but updating the app was a pain whereas, with Whimsical I don't have to worry about that. Also, I wanted to continue working on a mind map wherever I was, even if I didn't have my laptop or device with me and Whimsical allows me to do that.

Incentivized

• The cost of TaskRay is much less than other project management solutions. Other solutions require you to upgrade for premium features such as Gantt charts or calendar views. It costs $21/month per user.
• They offer volume (number of users) discounts as well as contract length discounts.

Incentivized

• We've been using free version, so it's a no brainer.
• As it helps us focus on the information organization process, we don't lose time redoing work due to the lack of planning before doing design or code.
• We can collaborate on the same project, so it's easier to get things done as we're working from home as well.

Incentivized