Tata Communications InstaCC vs. Zendesk Talk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 InstaCC | N/A | N/A | InstaCC is an omnichannel CCaaS offering from Tata Communications, a hosted or partner hosted cloud contact centre solutions to drive fluid customer conversations leading to happier customers, highly motivated agents, and enhanced business productivity. | N/A |
 Zendesk Talk | Score8.6 out of 10 | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
| InstaCC | Zendesk Talk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| InstaCC | Zendesk Talk | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| InstaCC | Zendesk Talk | |
|---|---|---|
| Likelihood to Recommend | - | 9.9 |
| Usability | - | 10.0 |
| Support Rating | - | 5.0 |