TeamSupport vs. Tier2 Tickets
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 TeamSupport | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | TeamSupport is customer support software built for B2B software and technology companies. The solution offers ticket management, a customer and contact database, reporting and analytics, multi-channel support, built-in collaboration tools, and many native integrations. | $45 per month per user |
 Tier2 Tickets | N/A | N/A | N/A | N/A |
| TeamSupport | Tier2 Tickets | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing is based on annual billing | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| TeamSupport | Tier2 Tickets | |||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| TeamSupport | Tier2 Tickets | |
|---|---|---|
| Likelihood to Recommend | 7.3 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.9 | - |
| Availability | 1.8 | - |
| Performance | 7.3 | - |
| Support Rating | 9.3 | - |
| In-Person Training | 6.4 | - |
| Online Training | 7.7 | - |
| Implementation Rating | 7.5 | - |
| Product Scalability | 1.0 | - |