TeamViewer vs. Zoho Meeting

Most suitable for large corporations who want to have real-time control of multiple devices in different countries. It is not suitable for scenarios where permissions for using the system need to be obtained from the user for every session if there is no support subscription in place.

I would definitely like to say that for a team lead who sends pie charts, surveys and questions to the teams, this software would be his best choice as the analytics of this all data by Zoho Meeting is one of the best in the market. The only downside of Zoho Meeting is its webinar pricing which could be a bit tough to pay for NGO's or less earning companies.

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• Very very simple to use
• Audio quality is very much clear
• We have the recording facility with this tool, so we can record the meeting or webinar for the future purpose
• We get the upcoming meeting and past meeting in the home page so we have less chance to miss any meeting.
• we can share the screen and can give the control to others as well.

Incentivized

• Now, it doesn’t work in fast network environments: sometimes, data is delayed during transfer.
• There are a small number of ways that a user is allowed to change the interface on the device.
• Some minor increases in difficulty with advanced functions of the application.

Incentivized

• One of the negative aspects of this service is that there is no user or meeting management when you are in one videoconference.
• Another negative aspect of Zoho Meeting is that the chat and messaging option does not exist in the middle of a webinar or video conference.

Incentivized

As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.

Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.

Incentivized

Zoho Meeting is very easy to use and very effective collaborating tool. If I say about the usability, this application is highly usable because oaf it's cost effective nature, user friendly interface, empathetic customer services and amazing application features. Most importantly, it ensures data security for the company. Overall, the usability of the application is trustworthy.

Incentivized

We get what we need with our TeamViewer licence.

Incentivized

Steady connection and easy quick connect and disconnect

Incentivized

The support from the Teamviewer team has always been top notch. Any support ticket that we have submitted has been handled very quickly and with the best possible resolution. We find in most cases, contacting for a support ticket is not even necessary, as the knowledge base is more than adequate.

Incentivized

Zoho Meeting is fantastic in terms of proper after sale service as well as delivering the expectations of the clients. We, as a business, successfully achieved the engaging organisation status through this platform. Our employees are also happy with the supports from Zoho. We appreciate the efforts of Zoho and recommend to others.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

Installation and configuration of the TeamViewer does not pose a huge problem and we were able to install the software in our network within one week. Helping staff was organized in the form of training sessions to understand the different aspects that it offers and because of its rich graphical user interface, adoption was easy.

In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we needed a software program that even non-techies could use.

Incentivized

Zoom focuses on video webinars, meetings, chat options, integration, and high-definition video conferencing, whereas Microsoft Teams focuses on Microsoft integrations that include real-time video chat. Both Google Meet and Zoho Meeting offer various features, including HD video conferencing, scheduling, recording, app sharing, and HD videoconferencing in private meeting rooms. In addition to the unique characteristics of Zoho's UI, embedding meeting links, and so forth, these are excellent features that help the end-user tremendously.

I've rarely had problems with the product.

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized

• Zoho Meeting helped us save money because of their low cost packages.
• Unfortunately because of their bad video quality we had to look for other options.
• Some clients were not familiar with Zoho Meeting because of the less popularity so we had to use other meeting applications to organize meetings

Incentivized