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ScreenConnect vs. Techinline Remote Desktop

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Techinline Remote Desktop

    Score4.4 out of 10
    N/ATechinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

    $39

    per month per seat

    Pricing
    ScreenConnectTechinline Remote Desktop
    Editions & Modules
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Monthly subscription
    $39
    per month per seat
    Yearly subscription
    $390
    per year per seat
    Offerings
    Pricing Offerings
    ScreenConnectTechinline Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ScreenConnectTechinline Remote Desktop
    Considered Both Products
    ConnectWise
    Chose ScreenConnect
    I selected ConnectWise over these others for the ease of use to users first, and then for the ease of use and feature sets for myself. With every other solution I have listed, I ran into connection issues with the user not being able to initiate support, UAC issues, and a much …
    Incentivized
    Chose ScreenConnect
    TeamViewer is overpriced and must be upgraded to work everytime a new version is released. Also, the client-side install is kind of heavy. FixMe.IT does not support MAC OS. Splashtop seemed very slow compared to other remote access programs.
    Incentivized
    Chose ScreenConnect
    The main reason I switched from FixMe.IT to ScreenConnect was multiple monitor support. I use dual monitors and many of my clients use dual monitors and FixMe.IT would only support one monitor so I was constantly having to switch back and forth between monitors which was much …
    Incentivized
    Techinline
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ScreenConnectTechinline Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of ScreenConnect and Techinline Remote Desktop
    Feature
    ScreenConnect
    7.0
    619 Ratings
    Techinline Remote Desktop
    6.7
    6 Ratings
    Screen sharing10.0589 Ratings9.06 Ratings
    File transfer9.4562 Ratings7.06 Ratings
    Instant message6.2495 Ratings7.05 Ratings
    Secure remote access with Smart Card authentication7.074 Ratings00 Ratings
    Access to sleeping/powered-off computers4.5306 Ratings2.93 Ratings
    Over-the-Internet remote session10.0595 Ratings9.06 Ratings
    Initiate remote control from mobile8.0385 Ratings00 Ratings
    Remote management of servers & workstations9.0511 Ratings9.04 Ratings
    Remote Active Directory® management5.0168 Ratings00 Ratings
    Centralized management dashboard7.2475 Ratings00 Ratings
    Session record5.6312 Ratings6.02 Ratings
    Annotations5.6262 Ratings4.03 Ratings
    Monitoring and Alerts5.6184 Ratings00 Ratings
    Multi-platform remote control4.9394 Ratings00 Ratings
    User Ratings
    ScreenConnectTechinline Remote Desktop
    Likelihood to Recommend
    9.0
    (619 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (40 ratings)
    10.0
    (1 ratings)
    Usability
    7.9
    (48 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (63 ratings)
    9.0
    (1 ratings)
    Online Training
    7.5
    (24 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (20 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (4 ratings)
    -
    (0 ratings)