TrustRadius: an HG Insights company

LogMeIn Resolve vs. Techinline Remote Desktop

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogMeIn Resolve

    Score8.1 out of 10
    N/ALogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management.

    $29

    per month

    Techinline Remote Desktop

    Score4.4 out of 10
    N/ATechinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

    $39

    per month per seat

    Pricing
    LogMeIn ResolveTechinline Remote Desktop
    Editions & Modules
    Remote Access
    $29
    per month
    Remote Support Plus
    $55
    per month
    Standard Endpoint Management
    $70
    per month
    Premium Endpoint Management
    $78
    per month
    Premium
    Contact Sales
    Monthly subscription
    $39
    per month per seat
    Yearly subscription
    $390
    per year per seat
    Offerings
    Pricing Offerings
    LogMeIn ResolveTechinline Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20%—
    More Pricing Information
    Community Pulse
    LogMeIn ResolveTechinline Remote Desktop
    Considered Both Products
    GoTo (formerly LogMeIn)
    No answer on this topic
    Techinline
    Chose Techinline Remote Desktop
    The fundamental problem we encountered with TeamViewer and GoToAssist back in 2009 was both required separate licenses for each system the software was installed on. Thus, for a small outfit like ours with two technicians, we'd require a total of 6 licenses (office, home, and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    LogMeIn ResolveTechinline Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of LogMeIn Resolve and Techinline Remote Desktop
    Feature
    LogMeIn Resolve
    -
    Ratings
    Techinline Remote Desktop
    6.7
    6 Ratings
    Screen sharing00 Ratings9.06 Ratings
    File transfer00 Ratings7.06 Ratings
    Instant message00 Ratings7.05 Ratings
    Access to sleeping/powered-off computers00 Ratings2.93 Ratings
    Over-the-Internet remote session00 Ratings9.06 Ratings
    Remote management of servers & workstations00 Ratings9.04 Ratings
    Session record00 Ratings6.02 Ratings
    Annotations00 Ratings4.03 Ratings
    User Ratings
    LogMeIn ResolveTechinline Remote Desktop
    Likelihood to Recommend
    7.4
    (110 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    9.0
    (15 ratings)
    10.0
    (1 ratings)
    Usability
    7.6
    (90 ratings)
    -
    (0 ratings)
    Availability
    8.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (6 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)