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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Talkdesk

    Score8.6 out of 10
    N/ATalkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace.

    $85

    per month per user

    TelebuHub

    Score7.8 out of 10
    N/ATelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these…N/A
    Pricing
    TalkdeskTelebuHub
    Editions & Modules
    CX Cloud Digital Essentials
    $85
    per month per user
    CX Cloud Voice Essentials
    $105
    per month per user
    CX Cloud Elite
    $145
    per month per user
    CX Cloud Elite
    $165
    per month per user
    Industry Experience Clouds
    $225
    No answers on this topic
    Offerings
    Pricing Offerings
    TalkdeskTelebuHub
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details*Talkdesk also offers per hour login consumption pricing and concurrent pricing. Prices are based on a minimum 3 year commitment to these Editions. Additional telco and usage fees not included. Due to foreign exchange rate approximation, list price is not the exact price that will be quoted.—
    More Pricing Information
    Features
    TalkdeskTelebuHub
    Contact Center Software
    Comparison of Contact Center Software features of Talkdesk and TelebuHub
    Feature
    Talkdesk
    7.8
    470 Ratings
    TelebuHub
    9.6
    3 Ratings
    Agent dashboard7.5450 Ratings10.03 Ratings
    Validate callers8.7397 Ratings9.53 Ratings
    Outbound response7.0413 Ratings9.53 Ratings
    Call forwarding7.0403 Ratings10.03 Ratings
    Click-to-call (CTC)8.6375 Ratings9.53 Ratings
    Warm transfer8.8425 Ratings9.03 Ratings
    Predictive dialing8.3219 Ratings9.03 Ratings
    Interactive voice response8.2300 Ratings10.03 Ratings
    REST APIs8.1236 Ratings9.43 Ratings
    Call scripts7.1213 Ratings9.53 Ratings
    Call tracking8.3418 Ratings10.03 Ratings
    Multichannel integration7.6305 Ratings9.43 Ratings
    CRM software integration5.8361 Ratings9.53 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of Talkdesk and TelebuHub
    Feature
    Talkdesk
    8.5
    456 Ratings
    TelebuHub
    9.5
    3 Ratings
    Inbound call routing8.2416 Ratings9.53 Ratings
    Omnichannel inbound routing8.1299 Ratings00 Ratings
    Recording9.0440 Ratings9.53 Ratings
    Quality management9.0400 Ratings9.53 Ratings
    Call analytics8.2414 Ratings9.53 Ratings
    Historical reporting9.2421 Ratings10.03 Ratings
    Live reporting8.3413 Ratings9.03 Ratings
    Customer surveys8.0230 Ratings9.43 Ratings
    Customer interaction analytics8.2265 Ratings9.53 Ratings
    User Ratings
    TalkdeskTelebuHub
    Likelihood to Recommend
    8.4
    (483 ratings)
    9.5
    (3 ratings)
    Likelihood to Renew
    8.5
    (37 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (299 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (130 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (217 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)