Telegram vs. Webex Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Telegram
Score 9.1 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
Webex Connect
Score 8.3 out of 10
N/A
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, Webex Connect automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows the user…N/A
Pricing
TelegramWebex Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TelegramWebex Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TelegramWebex Connect
Considered Both Products
Telegram
Chose Telegram
Telegram's platform enables for the transfer of large files, making it an ideal medium for file sharing. I can transmit and
Chose Telegram
I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but …
Chose Telegram
Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend …
Chose Telegram
Telegram offers more data security than compared with WhatsApp Business. The channel feature is much more effective than product catalogue option in WhatsApp for business. Telegram is widely used by larger customer base and I do import products from some countries where they …
Chose Telegram
Telegram is more secure and more precise than WhatsApp. More flexible and more engagement is possible than WhatsApp.
Chose Telegram
Telegram has a security that has already been tested and that guarantees that my information will not be leaked to other partner software as with its main competitor. In addition, there is no limit on the number of people in a group and within broadcast lists, which is the most …
Webex Connect
Chose Webex Connect
Webex is the tool for the ominichannel and it integrates very well with others Cisco products in the portfolio. It is a evolution of the Cisco Unified Contact Center that we used for log years. Now it bring to us new options to solve customer needs and is secure and have a very …
Chose Webex Connect
Twilio work for us, but we need more multi-channel orchestration. With Webex Connect it is possible with our a lot of development of code. In my experience I think the Twilio will need more experience engineers to configure our scenario and to solve our problems with diferent …
Chose Webex Connect
Webex Connect is a benchmark for all the similar products as it has that capacity to run multiple tasks at a time as well as it's really good with sending connections as well as communicated channels between users , hence it's a must-have for businesses and that's the main …
Chose Webex Connect
Webex Connect has a great user interface and multiple client handling capacity, which makes it stand out from the competition. They also have support from Cisco teams, which is a game changer in this field. They have way more advanced systems than other companies.
Chose Webex Connect
The thing which makes Webex Connect different from its alternatives is its performance and quality they provide to the end user. They have a dedicated end to end encryption codes which is realizable and must have for a business due to that only we have chosen Webex Connect …
Chose Webex Connect
Webex Connect has a great ecosystem integration with other cloud solutions such as Contact Center. It's a handy common use to connect those platforms working together.
Best Alternatives
TelegramWebex Connect
Small Businesses
PanTerra Networks
PanTerra Networks
Score 6.3 out of 10
Telegram
Telegram
Score 9.1 out of 10
Medium-sized Companies
PanTerra Networks
PanTerra Networks
Score 6.3 out of 10
Telegram
Telegram
Score 9.1 out of 10
Enterprises
WhatsApp Business
WhatsApp Business
Score 8.5 out of 10
Telegram
Telegram
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TelegramWebex Connect
Likelihood to Recommend
9.9
(0 ratings)
7.4
(0 ratings)
Usability
-
(0 ratings)
8.4
(0 ratings)
User Testimonials
TelegramWebex Connect
Likelihood to Recommend
Telegram is well suited for SMEs like, online business, freelancing and personal use. The instant messaging & audio video calling, file sharing enables the people to stay close to their relatives. In addition to this, these features helps the business to reach their customers in terms of promotion of the company as well as product. Proper use of Telegram definitely helps in greater business turn over.
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Webex Connect is a necessity for many of our clients, and we have observed that their whole infrastructure is built around it. This proves to be more helpful, when you are working across platforms across multiple apps. Apart from that, managing client onboarding in projects, auto responders, creating channels, creating automated flows, pushing updates to keep them in loop, are some of the features that we use on a daily term. For me, Automation of flows was relatively new, and to see it in action for the first time was an incredibly new experience. Especially the part where I did API integration for our internal chat module.
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Pros
  • Can create a big group for promotion
  • Easy to create account and find members
  • Can send secret massages
  • Cloud storage also available here
  • Cloud-based instant messaging service
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  • Bot to execute aswers with functions to address diferent scenarios
  • Ability to integrate with Apis to bring information to the users
  • Connectivity With variety of Channels (Whatsapp, Facebook, E-mail, etc).
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Cons
  • Verification through phone is not save better registered with Linkedin & E-mails
  • The ability to separate & categorize groups, channels, and users in different tabs should be added so they don't overlap
  • Security level helps scammers to engage with people.
  • The status will appear in the this application to everyone which i don't like
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  • A high end application UI suffocates on low end hardware, so a "lite" version should be there
  • SDK integration is messy for starters
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Usability
No answers on this topic
I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.
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Alternatives Considered
Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend this app to everyone I meet!
Read full review
Webex Connect has a great user interface and multiple client handling capacity, which makes it stand out from the competition. They also have support from Cisco teams, which is a game changer in this field. They have way more advanced systems than other companies.
Read full review
Return on Investment
  • It saves our time, and you know time is money.
  • During this pandemic era it somehow benefited us as we worked sometimes from home.
  • It allows us to engage with more people. That is highly beneficial for our business.
  • Saves time, saves money.
  • Allow us to be more precise about decision making and that was important for us.
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  • Customers are more satisfied
  • Agility to Post Sales requests
  • Cost Reduction because we answer less voice calls
  • Reports can be improved
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ScreenShots