Text-Em-All vs. Textmagic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Text-Em-All
Score 8.9 out of 10
Small Businesses (1-50 employees)
Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.
$0
Textmagic
Score 8.0 out of 10
N/A
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
$0.05
per outbound text
Pricing
Text-Em-AllTextmagic
Editions & Modules
Starter
$0
Credits
$0.05
per credit
Monthly
$19
per month
Pay as You Go Plan
$0.05
per outbound text
Pay as You Go Plan
$0.05
per outbound text
Offerings
Pricing Offerings
Text-Em-AllTextmagic
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsText-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
More Pricing Information
Community Pulse
Text-Em-AllTextmagic
Considered Both Products
Text-Em-All
Chose Text-Em-All
It's very expensive, there's no free trial, and it's not very user-friendly. We almost registered with them, but thank god we found text-em-all.
Chose Text-Em-All
We used Sense before Text-Em-All, and they were very pricey. We heard about Text-Em-All through Avionte and signed up after the introduction. We are delighted with Text-Em-All.
Chose Text-Em-All
Different products, but Text-Em-All reaches more users at a better price.
Chose Text-Em-All
We used Synergy two years ago for a one-off text campaign for our EOY Fund, but it was managed by our direct mail partner at the time. We prefer working with TEA because we can import and export the information ourselves and the pricing is affordable.
Chose Text-Em-All
Text-Em-All was the first and only choice. Prior to coming on board we were using a messaging system that was geared towards educational systems and it did not work nearly as efficiently has Text-Em-All has worked. The ease of use made it the decision to move to Text-Em-All easy.
Chose Text-Em-All
Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
Chose Text-Em-All
It's great. I did not like our old solution and thoroughly appreciate Text-Em-All. Text-Em-All is a solution that we can be proud of and the reporting is terrific so we can be sure that the dollars that we are spending are being allocated in a smart way. We also can know if …
Chose Text-Em-All
By far Text Em All trumps other similar products we've tried. With customer service alone, we were blown away.
Chose Text-Em-All
Both are fine. Previous employer used Constant Contact for newsletters and other ads.
Chose Text-Em-All
Text-Em-All was easier to use in terms of adding contacts, creating the SMS, and sending it. Delivery rates were much better as well.
Chose Text-Em-All
It's been a few years since we last used the service so I cannot remember the name of the company but it was free and it was lacking.
Chose Text-Em-All
Text-Em-All allows us to add and subtract folks from our contact list easily, where Textedly only has the option of static contact lists where once someone is removed from the list they cannot be put back onto the list without jumping through hoops.
Chose Text-Em-All
It’s been over a year since we reviewed solutions, I don’t recall the competitors we looked at. But none of them had the features we were looking for at the price point we needed as a non-profit.
Chose Text-Em-All
We have only used Text-Em-All, but have liked it so much we have stayed with it. We have another program that could potentially be used in this way, but Text-Em-All is more cost-effective, allowing you to add funds as needed instead of monthly charges.
Chose Text-Em-All
Text-em-all was a recommendation from a mutual customer. The integration with CRM can be better (writeback capabilities) that automatically enter in notes within our CRM system. This is a glaring issue that will be a major win.
Chose Text-Em-All
My facility has not utilized another platform like this, and at this time we do not feel the need to even look elsewhere. We have been so pleased with our experience with Text Em' all. We do not think that we could find another product that is as easy to use, and is as …
Chose Text-Em-All
Text-em-all was more cost efficient and allowed us to text a higher volume than their competitors.
Chose Text-Em-All
I would consider these equal in ability. I would also consider Text-Em-All to have better customer service. TextUs did have a better price point.
Textmagic
Chose Textmagic
I haven't evaluation many other platforms. I have tried Keap a bit, but it's texting ability is very limited, and it doesn't handle replies well at all.
Chose Textmagic
This was the first product that we tried. I selected it because it had the best value for sending texts out to customers. I liked the trial feature and some discounts on buying credits. Since then, I like the easy to auto-refill the balance so I don't have to worry about adding …
Chose Textmagic
TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors.
Chose Textmagic
TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
Chose Textmagic
We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment.
Chose Textmagic
It was a mistake to select textmagic.
Features
Text-Em-AllTextmagic
Emergency Notification System
Comparison of Emergency Notification System features of Product A and Product B
Text-Em-All
7.8
Ratings
0% above category average
Textmagic
-
Ratings
Mass Notification9.10 Ratings00 Ratings
Multi-Channel Delivery8.60 Ratings00 Ratings
Customization and Templates7.30 Ratings00 Ratings
Geo-Targeting8.60 Ratings00 Ratings
Multi-Language Support6.10 Ratings00 Ratings
Emergency Contacts Database9.10 Ratings00 Ratings
Two-Way Communication8.60 Ratings00 Ratings
Notification Reporting and Analytics6.50 Ratings00 Ratings
Integration with External Systems7.30 Ratings00 Ratings
Mobile Notifications6.60 Ratings00 Ratings
Best Alternatives
Text-Em-AllTextmagic
Small Businesses

No answers on this topic

Telegram
Telegram
Score 9.1 out of 10
Medium-sized Companies

No answers on this topic

Telegram
Telegram
Score 9.1 out of 10
Enterprises

No answers on this topic

Telegram
Telegram
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Text-Em-AllTextmagic
Likelihood to Recommend
7.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
9.1
(0 ratings)
Usability
9.4
(0 ratings)
9.1
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
-
(0 ratings)
Implementation Rating
9.4
(0 ratings)
-
(0 ratings)
Configurability
7.2
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Text-Em-AllTextmagic
Likelihood to Recommend
We have found them to be very good for immediate communication of a brief message to a large number of people at once. Thus, it works perfectly for a neighborhood association. It may not be suitable for longer messages or situations with excessive notifications.
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TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.
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Pros
  • The ability to customize the rate of outgoing calls in order to avoid getting overwhelmed.
  • The ease of use makes their service beneficial to me rather than another chore on my list.
  • Giving details on how much my message will cost and giving me the ability to modify it in real-time to control what I am spending.
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  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
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Cons
  • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
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  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
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Likelihood to Renew
Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
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I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
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Usability
It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
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It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
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Reliability and Availability
The availability of the text em all is amazing specially when we needed the most to spread out the word on an event that was happening.
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No answers on this topic
Performance
I love the performance it provided us. Also, want to clarify that the time it takes to send out a mass text is amazing
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No answers on this topic
Support Rating
There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
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No answers on this topic
Implementation Rating
This was the best way we were able to reach out to everyone we wanted to, being that there were some not tech-sabi elderly people. This was a better way for them to be able to get the information they needed.
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No answers on this topic
Alternatives Considered
Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
Read full review
TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.
Read full review
Scalability
We have never had a problem being able to use Text em all when we needed it
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No answers on this topic
Return on Investment
  • 100% of the company received reliable information at the same time for the first time without having to hold a “town hall” which used to cause all work to stop for at least 15-20 mins.
  • Because work no longer has to stop for verbal communication announcements, 7.5 hours total of work is saved for every message sent.
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  • It's just a small part of our communications with employees but they appreciate it very much!
  • It is a very cost effective communications tool.
  • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
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ScreenShots

Text-Em-All Screenshots

Screenshot of broadcast creation.Screenshot of the interface to add contacts.Screenshot of where to broadcast results.Screenshot of broadcast details.Screenshot of the contact management interface.Screenshot of two-way conversations.