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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Thomson Reuters ONESOURCE

    Score7.3 out of 10
    N/AThomson Reuters ONESOURCE is a portfolio of tax and accounting technology for corporations designed to help users boost collaboration with departments and partners and ensure seamless tax compliance no matter where a company does business.N/A

    Vertex

    Score8.1 out of 10
    N/AVertex combines tax research with technology to improve tax accuracy and consistency on sales and purchase transactions. The automation aims to support high volume and complex transactions at speed and scale to streamline internal processes and improve audit performance. Integrations to ERP, e-commerce, procurement, and other billing systems enables a single tax engine to seamlessly support a growing business. In addition to tax determination, Vertex provides tools and services to automate and…N/A
    Pricing
    Thomson Reuters ONESOURCEVertex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Thomson Reuters ONESOURCEVertex
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Thomson Reuters ONESOURCEVertex
    Considered Both Products
    Thomson Reuters
    No answer on this topic
    Vertex Inc.
    Chose Vertex
    The functionality and feature set is similar. However, I prefer Vertex's UI over ONESOURCE. I have found Vertex to have certain taxability categories that ONESOURCE did not have historically.
    Incentivized
    Chose Vertex
    For Sales tax many years ago I had used a product called Alternadev. It probably doesn't even exist anymore. It was created in someones kitchen and there wasn't much support. Other than that for sales tax I have only used Vertex.
    I have used ONESOURCE but that was for property …
    Incentivized
    Chose Vertex
    Avalara does not have the ability to write custom rules within the software to handle complex tax scenarios. It also does not have the ability to automate consumers use tax. If you have a complex ERP such as Oracle or SAP, Avalara will not be able to provide you support since …
    Incentivized
    Chose Vertex
    O series is more expensive and out dated.
    Incentivized
    Chose Vertex
    Vertex is easier to use and to configure.
    Incentivized
    Chose Vertex
    O Series does everything we require in a tax software, other products are limited in what they can do for the leasing industry.
    Incentivized
    Chose Vertex
    Vertex is a market leader for a reason!
    Incentivized
    Chose Vertex
    Vertex and ONESOURCE are neck and neck in the marketplace. Some clients choose Vertex over ONESOURCE due to the GUI ease of use and the ability and friendliness of the Tax Assist rules.
    Incentivized
    Chose Vertex
    Vertex is more streamlined.
    Incentivized
    Chose Vertex
    To be determined.
    Incentivized
    Chose Vertex
    Not enough information for me to elaborate. I’ve only used one source for use tax and never used Vertex for use tax.
    Incentivized
    Chose Vertex
    Content available is really good and at a good price.
    Incentivized
    Chose Vertex
    We had prior experience with one competitor and had major problems with that vendor's support of their software. The company didn't seem to be interested in doing much to improve their product after acquiring the company that originally built the tax package.

    Nobody had as …
    Incentivized
    Chose Vertex
    Vertx is as good or better.
    Incentivized
    Chose Vertex
    I used ONESOURCE (Sabrix) at a former employer from 2006-2014. As I was not here in 2015 when Vertex was purchased, I have no comment on this topic.
    Incentivized
    Chose Vertex
    TaxJar and Avalara are excellent choices for small scale businesses. ONESOURCE is very complicated to configure and implement. O Series has a much better user interface.
    Incentivized
    Chose Vertex
    Vertex O Series is the most robust software in the market. They have more sales tax transaction types than their competitors and also have a special "address cleansing" function which ensures proper sales tax collection and reporting which sets them apart. Their system is …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    Thomson Reuters ONESOURCEVertex
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Vertex Cloud and ONESOURCE are both tax compliance software. ONESOURCE provides more products and features around tax compliance for various financial service providers, while Vertex Cloud focuses on tax compliance for other industries, such as retail, e-commerce, leasing companies, and manufacturers. 

    Features

    ONESOURCE and Vertex Cloud both provide strong features tailored to their target customer bases. 

    ONESOURCE offers businesses a wide range of individual products that can be purchased a la carte. This pricing structure allows organizations to buy what they need without being bundled with extra unnecessary features. They also tailor some capabilities to the unique tax needs of financial service professionals, such as wealth or estate managers. They also offer robust capabilities for multinational companies that navigate multiple global jurisdictions. 

    In contrast, Vertex Cloud specializes in providing tax compliance services to North American or domestic businesses. In particular, Vertex caters to retailers and e-commerce businesses, which benefit from Vertex Cloud’s robust cross-jurisdiction tax knowledge. Tax compliance is also streamlined with the platform’s automated real-time tax calculations for multi-state transitions. 

    Limitations

    While ONESOURCE and Vertex Cloud both have areas of strength, there are some limitations to each product to be aware of. 

    ONESOURCE’s myriad products allows for more customization, but can also make support difficult. Some reviewers describe distinct support teams for each product, which can make getting the right help from the right reps difficult when there are cross-product issues or complexities. Domestic-only businesses, especially those that aren’t high-volume transaction businesses, may also not be able to make the best use of ONESOURCE’s global capabilities. 

    On the other hand, Vertex Cloud’s focus on North America and Europe may result in less expertise in other global tax jurisdictions. The customer support from the vendor has also been criticized by reviewers, particularly when there are issues with the software itself, rather than tax compliance questions. 

    Pricing

    Vertex Cloud and ONESOURCE’s pricing are both customer-specific. Concrete pricing is available by quote from each vendor.

    Features
    Thomson Reuters ONESOURCEVertex
    Type of tax
    Comparison of Type of tax features of Thomson Reuters ONESOURCE and Vertex
    Feature
    Thomson Reuters ONESOURCE
    7.7
    2 Ratings
    Vertex
    8.1
    133 Ratings
    Sales and Use Taxes8.02 Ratings8.9130 Ratings
    Cross-border Taxes8.01 Ratings8.540 Ratings
    VAT / GST Taxes8.01 Ratings7.863 Ratings
    Energy and Fuel Taxes7.01 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Thomson Reuters ONESOURCE and Vertex
    Feature
    Thomson Reuters ONESOURCE
    7.8
    3 Ratings
    Vertex
    7.9
    127 Ratings
    Geolocation for Tax Assessment8.02 Ratings8.894 Ratings
    3rd-Party Software Integrations8.02 Ratings7.688 Ratings
    Tax Data Reporting9.03 Ratings8.1113 Ratings
    Compliance Administration Management7.03 Ratings8.178 Ratings
    Tax Exemption Processing8.02 Ratings7.791 Ratings
    Tax Document Management8.02 Ratings8.075 Ratings
    Complex Tax Scenario Management7.02 Ratings6.988 Ratings
    User Ratings
    Thomson Reuters ONESOURCEVertex
    Likelihood to Recommend
    5.0
    (8 ratings)
    8.7
    (158 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.4
    (19 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (54 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (8 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (8 ratings)
    Support Rating
    5.9
    (2 ratings)
    9.1
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.7
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (78 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (48 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (19 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.4
    (12 ratings)