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ThoughtSpot vs. Zendesk Explore

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ThoughtSpot

202 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThoughtSpot

    Score8.1 out of 10
    		N/AThoughtSpot is an Agentic Analytics Platform for enterprises where users ask data questions using natural language and get answers with AI. Code-first for data teams and code-free for business users, ThoughtSpot can handle large, complex cloud data at scale.

    $1,500

    per year (5 users)

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    ThoughtSpotZendesk Explore
    Editions & Modules
    Thoughtspot Analytics - Pro
    $50
    per month (billed annually) per user (25-1000 users)
    Thoughtspot Analytics - Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    ThoughtSpotZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ThoughtSpotZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    7.6
    85 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports6.021 Ratings7.15 Ratings
    Customizable dashboards9.185 Ratings10.09 Ratings
    Report Formatting Templates7.725 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    7.8
    87 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.187 Ratings9.59 Ratings
    Formatting capabilities7.786 Ratings9.09 Ratings
    Integration with R or other statistical packages5.447 Ratings4.85 Ratings
    Report sharing and collaboration8.985 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    8.8
    80 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web8.552 Ratings6.96 Ratings
    Publish to PDF9.574 Ratings9.07 Ratings
    Report Versioning7.918 Ratings9.03 Ratings
    Report Delivery Scheduling9.261 Ratings8.97 Ratings
    Delivery to Remote Servers9.133 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    8.1
    83 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.782 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization8.876 Ratings7.16 Ratings
    Predictive Analytics8.062 Ratings5.55 Ratings
    Pattern Recognition and Data Mining7.610 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    8.5
    82 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)8.679 Ratings9.58 Ratings
    Role-Based Security Model8.671 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.575 Ratings8.07 Ratings
    Report-Level Access Control8.313 Ratings8.64 Ratings
    Single Sign-On (SSO)8.668 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    7.4
    50 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access7.048 Ratings6.15 Ratings
    Mobile Application7.031 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.943 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of ThoughtSpot and Zendesk Explore
    Feature
    ThoughtSpot
    6.5
    48 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API4.939 Ratings5.34 Ratings
    Javascript API4.632 Ratings5.93 Ratings
    iFrames8.231 Ratings5.53 Ratings
    Java API7.013 Ratings5.63 Ratings
    Themeable User Interface (UI)6.932 Ratings6.23 Ratings
    Customizable Platform (Open Source)7.115 Ratings7.02 Ratings
    User Ratings
    ThoughtSpotZendesk Explore
    Likelihood to Recommend
    8.4
    (87 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (82 ratings)
    10.0
    (2 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (4 ratings)
    10.0
    (2 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    7.8
    (5 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.4
    (5 ratings)
    7.3
    (3 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)