TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Tidio

    Score8.8 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Pricing
    HelpCrunchTidio
    Editions & Modules
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Offerings
    Pricing Offerings
    HelpCrunchTidio
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
    More Pricing Information
    Features
    HelpCrunchTidio
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of HelpCrunch and Tidio
    Feature
    HelpCrunch
    -
    Ratings
    Tidio
    7.0
    1 Ratings
    Chat history and transcripts00 Ratings7.01 Ratings
    Chat reporting00 Ratings7.01 Ratings
    Chat and web analytics00 Ratings7.01 Ratings
    User Ratings
    HelpCrunchTidio
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)