Landbot vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Landbot
Score 7.0 out of 10
N/A
Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…
$0
Per Month Per User
Tidio
Score 8.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
life time
Pricing
LandbotTidio
Editions & Modules
Sandbox
$0
Per Month Per User
Starter
$39
per month
Pro
$99
per month
Business
Starting at $300
per month
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
LandbotTidio
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
LandbotTidio
Features
LandbotTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Landbot
-
Ratings
Tidio
7.0
Ratings
17% below category average
Chat history and transcripts00 Ratings7.00 Ratings
Chat reporting00 Ratings7.00 Ratings
Chat and web analytics00 Ratings7.00 Ratings
User Ratings
LandbotTidio
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
LandbotTidio
Likelihood to Recommend
Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
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It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.
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Pros
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
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  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
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  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Support Rating
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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No answers on this topic
Alternatives Considered
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
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While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product.
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Return on Investment
  • We mostly had a positive impact with this tool. With our chat channel, we increased our new customer rate by 15% and return customer rate by 10%. We are seeing some decent returns with the tool.
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  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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ScreenShots

Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics

Tidio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of