Timely vs. When I Work

Timely is well suited for organizing complex projects that require communication, transparency, data access, and monitoring tasks. It also helps with making sure everyone knows the small and day-to-day tasks required from each one, and not only the big picture of the project. In complex projects, it is easy to become frustrated by the amount of work that still needs to be done. Timely breaks it into smaller parts.

Incentivized

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.

Incentivized

• Memory app is certainly useful for Timely. It helps guide me to log time.
• Multiple platform support, so I could enter my time on my phone, and on laptops.
• Timely has app integration, the most useful app is Microsoft Office365. I can track my time according to my calendar.

Incentivized

• When I Work allowed me to color-code each employee's schedule.
• When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

Incentivized

• I really can't think of improvements so far
• Because, considering the size of our projects, it perfectly matches our expectations.

Incentivized

• Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
• Understanding their charges is a pain. I still don't know what I am paying for.
• If you are being overcharged, they don't care; they keep you on billing for something in a group.

Incentivized

It's a powerful tool for employee management and intuitive to use.

Incentivized

For admin its not great but for the team it is fairly straight forward I think. The reports are clunky at times, if I have something pulled up on a tab then go into a different tab and back into the Timely tab, whatever I had up is gone, etc.

Incentivized

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

Incentivized

Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

Incentivized

Make certain your team knows how to turn off alerts and utilise the system.

Incentivized

Timely does not provide recurring event tracking.

Incentivized

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.

Incentivized

• Helps us stay in budget and make more money that way
• Helps us see our actual time and can now charge new clients accordingly

Incentivized

• Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
• Though I don't know the cost, I was told it was cheaper than it's counterparts.
• The app doesn't have all of the features as the full website, but it's pretty close.

Incentivized