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Totango vs. UXPressia

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Totango

409 Reviews and Ratings

UXPressia

3 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Totango

    Score7.8 out of 10
    		N/ATotango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.N/A

    UXPressia

    Score8.4 out of 10
    		N/AUXPressia, from the company in San Mateo, is a customer experience platform for improving CX assets and processes from ideation to delivery, to foster CX and digital transformation.

    $16

    per month

    Pricing
    TotangoUXPressia
    Editions & Modules
    No answers on this topic
    Starter
    $16
    per user, per month
    Pro
    $36
    per user, per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    TotangoUXPressia
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsEach package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support.Discounts available for annual pricing.
    More Pricing Information
    Features
    TotangoUXPressia
    Security
    Comparison of Security features of Totango and UXPressia
    Feature
    Totango
    8.5
    182 Ratings
    UXPressia
    -
    Ratings
    Role-based user permissions8.5182 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Totango and UXPressia
    Feature
    Totango
    8.5
    216 Ratings
    UXPressia
    -
    Ratings
    API6.9149 Ratings00 Ratings
    Integration with Salesforce.com9.5173 Ratings00 Ratings
    Integration with Marketo9.035 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Totango and UXPressia
    Feature
    Totango
    8.1
    247 Ratings
    UXPressia
    -
    Ratings
    Product usage8.1243 Ratings00 Ratings
    Help desk / support tickets8.2160 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Totango and UXPressia
    Feature
    Totango
    8.1
    260 Ratings
    UXPressia
    -
    Ratings
    NPS surveys9.4124 Ratings00 Ratings
    Sponsor tracking6.16 Ratings00 Ratings
    Customer profiles7.9251 Ratings00 Ratings
    Automated workflow9.1240 Ratings00 Ratings
    Internal collaboration7.7226 Ratings00 Ratings
    Customer health scoring7.5253 Ratings00 Ratings
    Customer segmentation8.7243 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Totango and UXPressia
    Feature
    Totango
    8.3
    254 Ratings
    UXPressia
    -
    Ratings
    Customer health trends8.4243 Ratings00 Ratings
    Engagement analytics8.8229 Ratings00 Ratings
    Revenue forecasting7.7175 Ratings00 Ratings
    Dashboards8.4237 Ratings00 Ratings
    User Ratings
    TotangoUXPressia
    Likelihood to Recommend
    9.1
    (261 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.3
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (95 ratings)
    -
    (0 ratings)
    Availability
    9.9
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (93 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (12 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)