TribeHR (discontinued) vs. UZIO

In general, NetSuite is for a large company and works well for large global type or enterprise type companies. We were already using some NetSuite products and associated modules so it fits in well. A smaller or startup would have a more difficult time using the programs and getting the most out of them.

Incentivized

Finding a reliable payroll service in cannabis has been difficult. I've used a number of payroll options throughout the past few years and the biggest problem encountered is that all previous payroll services evolve away from cannabis clients. UZIO was a great choice for us from the beginning of our search

Incentivized

• Ad publication
• process streamlining
• scalability

Incentivized

• Manages benefit enrollment for new hires, status changes, and open enrollment.
• Houses documents, where we can store company policies and employee-specific documents.
• Offers reporting for payroll, billing, etc.

Incentivized

• I would like even more capabilities, but I think that has to do with how we are using the site.
• I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
• I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.

Incentivized

• We have a shift that crosses midnight and the system resets OT calculation when it becomes a new day, but in CA OT is calculated on hours worked and doesn’t split a shift at midnight for OT purposes. So far they have been unable to address this as it's not an issue in other states.
• Holiday Pay has been an issue because of our policy - too many changing variables to create a process. Unfortunately, you cannot adjust holiday pay on the employee's timesheet. That would be the simplest solution but so far that hasn't happened.
• Non-US Citizen beneficiary. This is not an option when electing benefits. Not a big deal unless you have employees with families abroad. We had one and we created a work around.
• Everything has to be downloaded. You cannot click on an employee's pay stub (for example) and view it within UZIO. It must be downloaded to your computer. Not a big deal - just takes more time and more files to delete on your computer.

Incentivized

Has some blips that have been stated throughout this review that can be fixed, I do not want to fully repeat myself however a more intuitive interface, interface that does not lag, and then glitches with service would be ideal. That's about all I can say on the matter, pertaining to what I have access to in my org.

Incentivized

We did not previously have an HR product at our company. As stated earlier in my review, we often had to send emails back and forth with our CEO and part-time CFO to get answers regarding policies, payroll and time-off. This has eased the load for these two individuals so that they can focus on the business and revenue.

Incentivized

Compared to QuickBooks Online (QBO), UZIO has been a game changer. QBO refused to process our payroll due to our industry (cannabis), and even their accounting platform often takes ages to load. UZIO, on the other hand, runs quickly, has had no significant downtime from bugs or maintenance, and is far more affordable. The interface is clean, intuitive, and easy for both our HR staff and employees to use.

Incentivized

• As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
• It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
• It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.

Incentivized

• UZIO has had a positive impact on the time it takes to onboard/offboard or complete payroll.
• UZIO is much more affordable that some of the other HRIS systems.
• The only negative is that they do not have a performance mgmt system.

Incentivized