TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrustRadius for Vendors

    Score9.1 out of 10
    N/AVirtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

    $30,000

    per year

    Pricing
    TrustRadius for Vendors
    Editions & Modules
    Customer Voice
    Starting at $30,000 (multi-year discount available)
    per year per product
    Offerings
    Pricing Offerings
    TrustRadius for Vendors
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsMulti-year discount available
    More Pricing Information
    Community Pulse
    TrustRadius for Vendors
    Considered Both Products
    TrustRadius
    Chose TrustRadius for Vendors
    We appreciate being able to incentivize reviews. We also appreciate TrustRadius' clean and clear interface.
    Incentivized
    Chose TrustRadius for Vendors
    G2 has been a great partner, but TrustRadius helps us target a different market. We may also use Gartner Peer Insights to generate reviews in the future.
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius provides a more in-depth look at our product offering with customer reviews, not just at the Corprorate profile level. ZoomInfo was disappointing around customer data completeness we experienced with them. We have not seen similar issues in our current activation of …
    Incentivized
    Chose TrustRadius for Vendors
    I would say all these vendors are very alike and the portals are pretty much the same. The most important thing for our team is our lead generation from each of these vendors. TrustRadius is on the lower end of the spectrum when it comes to intent lead generation. The reviews …
    Incentivized
    Chose TrustRadius for Vendors
    Compared to most other review platforms, this one seems more ethical in its review collection, approval, and overall product rating processes.
    Incentivized
    Chose TrustRadius for Vendors
    They have a similar module and similar service level. I do like the types of awards/badges that TrustRadius for Vendors gives out they are more fun.
    Incentivized
    Chose TrustRadius for Vendors
    Not as user friendly as G2 and the data/reporting is not as good.
    Incentivized
    Chose TrustRadius for Vendors
    Capterra is pay per click, TrustRadius is strong in the US market space.
    Incentivized
    Chose TrustRadius for Vendors
    We use all 3. Each have their own benefits, but our CSM is the most involved at TrustRadius compared to the other review sites.
    Incentivized
    Chose TrustRadius for Vendors
    We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. …
    Incentivized
    Chose TrustRadius for Vendors
    None
    Incentivized
    Chose TrustRadius for Vendors
    We use G2 and Gartner Peer Insights in addition to TrustRadius. These days, it seems like most companies have reviews on all three of these review sites. It's hard to choose just one vendor to focus reviews on as buyers tend to gravitate towards one review site over another so …
    Incentivized
    Chose TrustRadius for Vendors
    TrustRadius is the peer site and team that has introduced new services and offerings to us — and not talking upsell here, but things we already get with our service and may not be taking advantage of. We have then often found ourselves asking the same of our other peer site …
    Incentivized
    Chose TrustRadius for Vendors
    The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of …
    Incentivized
    Chose TrustRadius for Vendors
    While Gartner owns three sites in one, TrustRadius for Vendors is better at that longer content.
    Incentivized
    Chose TrustRadius for Vendors
    I was not part of the selection when I arrived. TrustRadius contract was already in place.
    Incentivized
    Chose TrustRadius for Vendors
    The only other review platform that we pay for is G2. TrustRadius for Vendors is very highly regarded in the space (if not the most highly regarded), and I would say it's equivalent to G2 on the capabilities and customer service side, aside from the fact that it garners higher …
    Incentivized
    Chose TrustRadius for Vendors
    I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide …
    Incentivized
    Chose TrustRadius for Vendors
    All platforms have their strengths and weaknesses, but TrustRadius for Vendors is pushing the envelope with their white glove service and willingness to bring issues and concerns to the relevant team or team members in support of growing their position as a review site and …
    Incentivized
    Chose TrustRadius for Vendors
    We use all of these tools in tandem currently. We have had a lot of success with Capterra's PPC offering so far this year, and we also were able to run completely subsidized incentivized review campaigns where they funded the gift card rewards. G2 appears to have a larger …
    Incentivized
    Chose TrustRadius for Vendors
    We choose to go with TrustRadius because you guys do all the campaigns for us, unlike Gartner Peer Insights, who make you do it yourself. Additionally, Gartner's interface is not that slick or obvious. I feel that TrustRadius and G2 are basically the same, but TrustRadius's …
    Incentivized
    Chose TrustRadius for Vendors
    In evaluating alternatives to TrustRadius, we conducted thorough research on various review platforms, internal tools, and industry-specific resources. However, TrustRadius stood out as the preferred choice for several reasons. Considering the strong reputation, affordability, …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    TrustRadius for Vendors
    Likelihood to Recommend
    9.1
    (272 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    Usability
    9.9
    (16 ratings)
    Support Rating
    5.2
    (92 ratings)
    Implementation Rating
    9.1
    (5 ratings)
    Ease of integration
    9.1
    (4 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)