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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio Segment

    Score8.3 out of 10
    N/ASegment is a customer data platform that helps engineering teams at companies like Tradesy, TIME, Inc., Gap, Lending Tree, PayPal, and Fender, etc., achieve time and cost savings on their data infrastructure, which was acquired by Twilio November 2020. The vendor says they also enable Product, BI, and Marketing teams to access 200+ tools (Mixpanel, Salesforce, Marketo, Redshift, etc.) to better understand and optimize customer preferences for growth— all integrations are pre-built and…

    $120

    per month

    Zapier

    Score9.1 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    Twilio SegmentZapier
    Editions & Modules
    Free
    $0.00
    Includes 1,000 visitors/mo
    Team
    $120.00
    Includes 10,000 visitors/mo
    Business
    Contact Sales
    Custom Volume
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    Twilio SegmentZapier
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Twilio SegmentZapier
    Considered Both Products
    Twilio
    Chose Twilio Segment
    Segment syncs different data than those apps, making it a useful addition to the stack.
    Incentivized
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Twilio SegmentZapier
    Tag Management
    Comparison of Tag Management features of Twilio Segment and Zapier
    Feature
    Twilio Segment
    7.6
    2 Ratings
    Zapier
    -
    Ratings
    Tag library8.01 Ratings00 Ratings
    Tag variable mapping8.01 Ratings00 Ratings
    Ease of writing custom tags8.01 Ratings00 Ratings
    Rules-driven tag execution7.01 Ratings00 Ratings
    Tag performance monitoring7.01 Ratings00 Ratings
    Page load times8.01 Ratings00 Ratings
    Mobile app tagging7.01 Ratings00 Ratings
    Library of JavaScript extensions7.52 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Twilio Segment and Zapier
    Feature
    Twilio Segment
    7.6
    2 Ratings
    Zapier
    -
    Ratings
    Standard visitor segmentation8.02 Ratings00 Ratings
    Behavioral visitor segmentation7.52 Ratings00 Ratings
    Traffic allocation control7.02 Ratings00 Ratings
    Website personalization8.01 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Twilio Segment and Zapier
    Feature
    Twilio Segment
    8.3
    3 Ratings
    Zapier
    -
    Ratings
    Account Scoring8.52 Ratings00 Ratings
    Customer Data Governance9.02 Ratings00 Ratings
    Data Connectors8.73 Ratings00 Ratings
    Data Enhancement8.02 Ratings00 Ratings
    Data Ingestion8.73 Ratings00 Ratings
    Data Storage8.52 Ratings00 Ratings
    Data Visibility8.02 Ratings00 Ratings
    Event Data8.02 Ratings00 Ratings
    Identity Resolution7.52 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Twilio Segment and Zapier
    Feature
    Twilio Segment
    -
    Ratings
    Zapier
    8.6
    105 Ratings
    Pre-built connectors00 Ratings9.2102 Ratings
    Connector modification00 Ratings7.990 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings8.770 Ratings
    Data security features00 Ratings9.269 Ratings
    Monitoring console00 Ratings8.278 Ratings
    User Ratings
    Twilio SegmentZapier
    Likelihood to Recommend
    8.7
    (21 ratings)
    9.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    7.7
    (8 ratings)
    1.0
    (10 ratings)