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Constant Contact vs. Twilio SendGrid

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Twilio SendGrid

    Score8.4 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    Constant ContactTwilio SendGrid
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Constant ContactTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    Constant ContactTwilio SendGrid
    Considered Both Products
    Constant Contact
    Chose Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to …
    Incentivized
    Chose Constant Contact
    Simplest to use, great GUI, and awesome support! For SMB and startups, email marketing isn't their specialty, so having support is essential.
    To design a beautiful email can be challenging, but with CC, you put in your website and it can create custom emails using the colors …
    Incentivized
    Twilio
    Chose Twilio SendGrid
    Twilio is a better all-around system and comes at a much less expensive price.
    Incentivized
    Chose Twilio SendGrid
    Some of the other platforms we have used in the past appeared to be cheaper up front, but in the long run... they were a lot more costly than Twilio SendGrid. Some of the other email marketing tools did not offer drag and drop features that make building an email campaign easy …
    Incentivized
    Chose Twilio SendGrid
    All of the aforementioned competing services don't have a transactional email component along with their email marketing campaign services. Also, SendGrid is the most economical value of the 4, while 2nd place goes to MailChimp with regard to pricing. I liked SendGrid out of …
    Incentivized
    Chose Twilio SendGrid
    For transactional email, SendGrid is hard to beat. When your use case includes transactional emails as well as marketing email sends, SendGrid is a one-stop shop.
    Incentivized
    Chose Twilio SendGrid
    Most cost effective was the reason we chose this one. It is absolutely the most bang for your buck without spending a lot of money. This also comes at a cost as there are less templates, less features, and the customer service can be difficult to utilize.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Constant ContactTwilio SendGrid
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Twilio SendGrid
    Feature
    Constant Contact
    8.0
    118 Ratings
    Twilio SendGrid
    7.1
    48 Ratings
    WYSIWYG email editor8.4101 Ratings7.035 Ratings
    Dynamic content7.7102 Ratings6.838 Ratings
    Ability to test dynamic content8.582 Ratings5.636 Ratings
    Landing pages7.876 Ratings8.023 Ratings
    A/B testing7.171 Ratings7.228 Ratings
    Mobile optimization8.686 Ratings7.036 Ratings
    Email deliverability reporting9.0114 Ratings7.448 Ratings
    List management8.3116 Ratings7.642 Ratings
    Triggered drip sequences7.260 Ratings7.222 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Twilio SendGrid
    Feature
    Constant Contact
    8.0
    115 Ratings
    Twilio SendGrid
    7.6
    48 Ratings
    Dashboards8.488 Ratings7.446 Ratings
    Standard reports8.3113 Ratings8.246 Ratings
    Custom reports7.558 Ratings7.230 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Twilio SendGrid
    Feature
    Constant Contact
    8.1
    67 Ratings
    Twilio SendGrid
    8.2
    10 Ratings
    URL Validation8.231 Ratings7.410 Ratings
    Link Tracking7.934 Ratings8.210 Ratings
    Image Validation8.932 Ratings9.08 Ratings
    Inbox Display8.635 Ratings7.810 Ratings
    Email Accessibility Tools7.928 Ratings7.810 Ratings
    Spelling and Grammar Check8.254 Ratings8.28 Ratings
    Spam Testing6.026 Ratings8.210 Ratings
    Email Previews9.366 Ratings8.610 Ratings
    User Ratings
    Constant ContactTwilio SendGrid
    Likelihood to Recommend
    8.3
    (133 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (10 ratings)
    8.2
    (6 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    3.0
    (9 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)