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Twilio vs. Vonage Communications APIs

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Twilio

218 Reviews and Ratings

Vonage Communications APIs

12 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio

    Score7 out of 10
    		N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Vonage Communications APIs

    Score9.2 out of 10
    		N/AVonage APIs (formerly Nexmo and TokBox) help growing startups and agile enterprises enhance customer experience and realize new business outcomes at scale. With a comprehensive suite of communication channels, a global platform, and expert support, users can abstract the complexity of communications and innovate faster.N/A
    Pricing
    TwilioVonage Communications APIs
    Editions & Modules
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    No answers on this topic
    Offerings
    Pricing Offerings
    TwilioVonage Communications APIs
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access.—
    More Pricing Information
    Community Pulse
    TwilioVonage Communications APIs
    Considered Both Products
    Twilio
    Tom Sheahan
    CEO in Corporate at Red Oxygen (Telecommunications, 11-50 employees)
    Chose Twilio
    This is really geography-dependent. Bandwidth is good in the US, but they had a reliability issue a few years ago. They have similar pricing and are more open to partnering. Sinch is more telco-focused and has great reliability, not big in the US market. Infobip is EU based and …
    Incentivized
    Vonage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    TwilioVonage Communications APIs
    Likelihood to Recommend
    6.8
    (78 ratings)
    7.1
    (3 ratings)
    Likelihood to Renew
    7.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (10 ratings)
    7.2
    (2 ratings)
    Performance
    7.5
    (23 ratings)
    -
    (0 ratings)
    Support Rating
    5.7
    (16 ratings)
    6.7
    (2 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)