Upland PSA helps professional services teams grow their business.
N/A
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$0
per month per user
Pricing
Upland PSA
Wrike
Editions & Modules
No answers on this topic
Wrike Free
$0
per month per user
Wrike Team
$10
per month (billed annually) per user (2-15 users)
Wrike Business
$25
per month (billed annually) per user (5-200 users)
Wrike Enterprise
Request a quote
per month per user
Pinnacle
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per month per user
Offerings
Pricing Offerings
Upland PSA
Wrike
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Every premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
Upland PSA
Wrike
Considered Both Products
Upland PSA
Verified User
Anonymous
Chose Upland PSA
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a …
Journyx was another option for us when we started looking to transition to a web-based system. Journyx is a very similar product to Tenrox and offers very similar perks.
Kronos is the system we use for payroll, as set by our corporate office. We have looked into configuring …
Tenrox as a system is one of my favorites, if not my favorite. I really like the system-structure and its capabilities. Previously, the only negative mark I gave Tenrox was customer service and as stated that has shown great improvement in the past months. Conversely, our other …
TENROX was the leader of time management at the time of investment. Other services had greater capabilities but did not have a sound time management database. Tenrox is now trying to compete with the other services but our company is not interested.
I think it is a very good product, but i didn't have a say in picking it
Wrike
Verified User
Anonymous
Chose Wrike
I think Wrike is comparable against these competitors - it reminds me of Trello the most in terms of interface. I did not personally select Wrike, I am a user, not the purchase decision maker.
I like Wrike best. I liked Asana, but I think it got too pricey for the features that we wanted out of it. Notion was fine, but I think its ability to integrate with the rest of our tech stack proved difficult. Trello was fine, it was early in my career and I remember its ease …
I'm in the process of evaluating ClickUp, and so far, it seems far more robust in the areas that matter (integrations, automation, speed, ease of use) where it could apply to small and medium orgs. I have another call with ClickUp and if their pricing holds, we may end up …
Jira is really geared towards IT organizations. It is far more complex to use so it has a steeper learning curve, but once you get the hang of it, it does have more customization capabilities and it offers more functionalities, such as extra fields, types of graphs, etc.... …
Wrike provides multiple use cases on managing workflow through the various range of functionalities provided. Trello more so provides a straight forward way to obtain a full scope view of projects, but Wrike is more comprehensive in managing all stages.
We use both Wrike and Smartsheet to satisfy our necessities. Smartsheet gives us a platform to input more information, while in Wrike we stablish contact with our customers for proofing before product development; information that goes directly into our Smartsheet once the …
ClickUp and Wrike look very different - when I think of Wrike, I think of larger tasks, but ClickUp I used for smaller lists & used the calendar view more.
Great for large project and/or complex projects. However there can be a learning curve. I would possibly choose a different platform if I am working with non-techy team members.
Wrike is better than both as it allows for greater visibility and is more similar to an excel based system, which i think has a much better initial understanding of all users.
Wrike has been a helpful benchmark of industry standard. Many people who have used other similar platforms have been able to easily transition to Wrike.
I have used inhouse project management tool in my previous company. It was very slow compared to Wrike, visualisation is better in Wrike, they did not have customised template increasing repetitive work, the tool used in previous company was very slow as it takes like a lot of …
Figma is similar in many regards from the ways I've used it. Wrike is far superior to Workamajig in terms of visual language and ease of use; however, Workamajig seems to be more robust for the expansive needs of an agency.
Wrike has a much deeper feature set than Trello, though does cost significantly more. Azure Devops is better suited to developer workflows out of the box but overall, I would be inclined to use Wrike due to the simpler UX/UI.
Wrike always works - it's always up-to-date, never down, and our one source of truth. I wish the mobile version of Wrike was more usable, but that's the only thing where Wrike may not be the front runner.
In my opinion, Wrike is very similar to Asana (Asana has Wrike beat when it comes to completing tasks. Who doesn't enjoy seeing a rainbow unicorn fly across the screen when marking a task complete). Jira is also very similar but a bit more robust as it integrates with Aha for …
Tenrox has been the only solution we can find that can make a simple timesheet that basically turns the old Excel timesheet into an online cloud based glorified Excel sheet. No drop downs for employees to pick through and little room for error. The reporting could be great but not in the way we have customized it. The reports are useless most of the time and writing a report is very difficult. If you want a nonprofit adapted timesheet for multiple funders and contracts without any frills or reporting then this is it!
Negotiations often involve long timelines and multiple rounds of discussion. Wrike allows us to assign clear ownership, track due dates, and monitor progress so that nothing stalls or gets lost. Redlines, proposals, and finalized agreements can be stored and shared within Wrike, reducing reliance on scattered email chains and ensuring everyone is working from the most current version.
You can create a report combining virtually any field that the application tracks, so in this way it's a very flexible tool. There are also very flexible workflows and security settings within the app so that you can really make it fit your organizational structure, whatever that may be.
You can download the report into Excel and work with the data in Pivot tables to get even more customized reports.
different views to accommodate different users workflow
predecessors and successors to tie tasks together and adjust dates as a group
Being able to see other people's workloads so when I am planning my projects for the upcoming quarter, I can set a project delivery date that is better suited to workload and is more realistic
Their customer service is horrible, every email I send they insist on following up with a scheduled phone conference to tell me they can't help me. I have wasted hours on conference calls over the years.
They upgrade their products but none of their upgrades will work with their current customer's system or "customizations". We are stuck with a 5 year old product that will only work with Internet Explorer on a PC and only when the browser is in compatibility mode. Even this functionality is touch and go.
They have continuously failed to make time off accruals for a semi-monthly payroll a possibility.
Anytime you ask them to upgrade you to their latest product they first tell you that will be another $3,000 and then they find out their upgrade isn't compatible with your settings.
For example, let's say we are onboarding a new client. There are certain tasks that need to be done. It would be great to be able to create a new project and have certain tasks preloaded.
Importing.
Importing may seem easy, but there is so much nuance to it. The fact that you need to make sure the parent task comes before child tasks is very difficult to do without the help of AI. Also, I am not sure it is possible if you have a thousand tasks to import, to make sure that you have a folder structure and parent/child tasks.
I also find that the documentation is lacking and the 2 import methods lacking as well.
Customize my inbox. When I log into Wrike, my Inbox is the first thing I see, but this doesn't show the full picture of what I want it.
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
I love the way task management is designed within Wrike. The full overview, followed by sequential updates, really works for us - this way, we don't need to go into individual people's work subtasks to find what's happening with a project. That's very useful from a project management perspective. The to-do feature also lets everyone access info in one place.
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
Tenrox as a system is one of my favorites, if not my favorite. I really like the system-structure and its capabilities. Previously, the only negative mark I gave Tenrox was customer service and as stated that has shown great improvement in the past months. Conversely, our other primary system (Advantage) has always provided us with excellent customer service as one of their strongest points, which made it even more frustrating to have those issues with Tenrox support. I did not select Tenrox myself, but if I were shopping around now, I would be very very likely to decide on Tenrox. I would recommend it, so long as the system fits the needs of your business and staff
Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
Wrike has significantly enhanced our workflow and productivity, ensuring accuracy and efficiency meet high standards. Our work now reflects professionalism and top quality. Other departments have taken notice of how organized we are thanks to Wrike, and we take great pride in our work—all made possible by this platform
Tenrox has caused headaches across offices and the frustrations with reporting is huge. It's been great to have a starting point to track hours and try to see what is billable and non-billable, but after this was implemented across our company where are seeing the negative ROI as its been so difficult to pull these reports accurately across teams, individuals, and clients!
Wrike has improved our resource management significantly.
Wrike has improved the request intake process for us.
One negative impact of using Wrike is that we had to include Workato for some customised automations, which were not supported by Unito, but this can be on a need-to basis.
