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Usabilla (discontinued) vs. UserTesting

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Usabilla (discontinued)

    Score5.6 out of 10
    N/AUsabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available.

    $49

    per month

    UserTesting

    Score8 out of 10
    N/AUserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.N/A
    Pricing
    Usabilla (discontinued)UserTesting
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Usabilla (discontinued)UserTesting
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Usabilla (discontinued)UserTesting
    Considered Both Products
    Discontinued Products
    No answer on this topic
    UserTesting
    Chose UserTesting
    Platform simplicity first, good pricing packages, good testing type coverage for multi-purpose use, good audience/panel. dscout is still very specialized in diary studies and does not offer a good platform for usability testing and high-level visual concept evaluation. Usabilla …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Usabilla (discontinued)UserTesting
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    8.0
    4 Ratings
    UserTesting
    -
    Ratings
    Survey templates10.03 Ratings00 Ratings
    Themes6.04 Ratings00 Ratings
    Custom logo/branding7.94 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    8.6
    4 Ratings
    UserTesting
    -
    Ratings
    Changes to live survey7.94 Ratings00 Ratings
    Question design help10.03 Ratings00 Ratings
    Multiple question types7.94 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    6.9
    4 Ratings
    UserTesting
    -
    Ratings
    Survey logic flexibility6.94 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    5.8
    4 Ratings
    UserTesting
    -
    Ratings
    Response tracking7.03 Ratings00 Ratings
    Data export5.54 Ratings00 Ratings
    Standard reports5.54 Ratings00 Ratings
    Custom reports5.52 Ratings00 Ratings
    Analytics5.54 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    7.4
    4 Ratings
    UserTesting
    -
    Ratings
    Access controls7.44 Ratings00 Ratings
    Compliance7.44 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Usabilla (discontinued) and UserTesting
    Feature
    Usabilla (discontinued)
    8.4
    2 Ratings
    UserTesting
    -
    Ratings
    Vendor-offered crowdsourcing10.01 Ratings00 Ratings
    Respondent restrictions6.92 Ratings00 Ratings
    User Ratings
    Usabilla (discontinued)UserTesting
    Likelihood to Recommend
    2.1
    (5 ratings)
    8.1
    (179 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (8 ratings)
    Usability
    2.1
    (3 ratings)
    8.1
    (157 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    1.9
    (4 ratings)
    8.3
    (157 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)