| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 UserBob | Score6.5 out of 10 | N/A | UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen. | N/A |
 UserTesting | Score8 out of 10 | N/A | UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale. | N/A |
| UserBob | UserTesting | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing is $1 per requested user testing minutes. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| UserBob | UserTesting | |
|---|---|---|
| Considered Both Products | Chose UserBob Userbob has the same results, same quality testers, and is 1/5th the cost. I would go to UserTesting.com if I needed a very targetted demographic, but that's very rare. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose UserBob We selected UserBob due to their combination of affordability and functionality. They simply provide more for less money. And we are very happy with our decision. They give us exactly what we are looking for at a simple, unbeatable price. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose UserTesting Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| UserBob | UserTesting | |
|---|---|---|
| Likelihood to Recommend | 6.5 | 8.1 |
| Likelihood to Renew | - | 8.3 |
| Usability | - | 8.1 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | - | 8.3 |
| Implementation Rating | - | 4.6 |
| Configurability | - | 7.3 |
| Product Scalability | - | 7.3 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |
