TrustRadius: an HG Insights company

LivePerson Conversational Cloud vs. Userlike

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LivePerson Conversational Cloud

    Score9.1 out of 10
    N/AThe LivePerson Conversational Cloud is a contact center solution used to create personalized, connected customer experiences across voice and messaging. The solution balances human agents, intelligent automations, and Conversational AI, across voice and messaging.N/A

    Userlike

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…

    $37

    per month

    Pricing
    LivePerson Conversational CloudUserlike
    Editions & Modules
    No answers on this topic
    Free
    $0
    1 Operator, 1 Chat Widget, unlimited chats
    Team
    $90
    per month
    Corporate
    $290
    per month
    Flex
    upon request
    per month
    Offerings
    Pricing Offerings
    LivePerson Conversational CloudUserlike
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
    More Pricing Information
    User Ratings
    LivePerson Conversational CloudUserlike
    Likelihood to Recommend
    8.0
    (14 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (10 ratings)
    -
    (0 ratings)