Userlytics vs. UXtweak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Userlytics
Score 8.0 out of 10
N/A
Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.N/A
UXtweak
Score 10.0 out of 10
N/A
The UX research tool UXtweak helps business users to understand what customers think and feel about a website, app, or prototype. The UXtweak platform's features include competitive usability testing, complex website testing, session recording, card sorting, tree testing, mobile testing,and prototype testing. Using these tools helps to see a website from the users' point of view and discover what matters the most to…
$0
Free
Pricing
UserlyticsUXtweak
Editions & Modules
No answers on this topic
Starter
$0
Free
Plus
$99
per month per seat
Business
$179
per month per seat
Enterprise
Customizable
Contact us
Business Plan with Pre-paid Participants
Starting at $279
per month Per seat + number of pre-paid study participants
Offerings
Pricing Offerings
UserlyticsUXtweak
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWith annual billing you can save 20% off your purchase!
More Pricing Information
Community Pulse
UserlyticsUXtweak
Considered Both Products
Userlytics
Chose Userlytics
Userlytics can be a good alternate in terms of price point and has a better integration of apps like invision which helps.
Mobile recording needs to be improved. Nowadays, competitors are way better in terms of functionality comparision.
Chose Userlytics
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
UXtweak
Chose UXtweak
UXtweak has a more diverse toolkit and its learning curve wasn’t as steep. Moreover, UXtweak’s pricing was more acceptable to us and we felt it had a better price/quality relation.
Chose UXtweak
During the selection process we have discovered the following:
  • better feature set
  • better pricing/value ratio
Chose UXtweak
I have also looked into getting UserZoom and UserTesting, but their cost is much higher, so I chose UXtweak as a more affordable alternative.
Best Alternatives
UserlyticsUXtweak
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserlyticsUXtweak
Likelihood to Recommend
7.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
4.0
(0 ratings)
-
(0 ratings)
Performance
5.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
2.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
2.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
UserlyticsUXtweak
Likelihood to Recommend
It is an excellent resource for user testing, especially when it comes to using the Userlytics user panel. I would love to see them add a recruiting part and communication with potential users, in case we need to bring our own panel.
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UXtweak is suitable for everyone, whether you are a student, the owner of a small or large business, or a professional UX designer or researcher. UXtweak will assist you in resolving any issue, large or little. You may test many components of the site using a wide range of tools. And, owing to its starting plan, it is accessible to anyone.
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Pros
  • On Userlytics it is easy to set up test and the required tasks.
  • Userlytics offer you transcription services, which can save a lot of time; rather than watch and transcribe the full video yourself, they can do this for you.
  • You can request to recruit particular people, with options like device, country and the use of prescreening questions.
Read full review
  • Tree testing
  • Website usability testing
  • Card Sorting
  • The customer support
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Cons
  • Usability of its platform
  • Simpler pricing model (it always takes so much time to explain to someone new, how Userlytics works)
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  • Implement native iOS testing
  • Dashboard redesign
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Usability
I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
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No answers on this topic
Support Rating
They give their best and also reply to queries immediately
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No answers on this topic
In-Person Training
Well trained Professionls
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No answers on this topic
Online Training
Decent but not comprehensive
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No answers on this topic
Implementation Rating
Even though it takes time to set up. The work is diligent and out of the quality is great
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No answers on this topic
Alternatives Considered
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
Read full review
UXtweak has a more diverse toolkit and its learning curve wasn’t as steep. Moreover, UXtweak’s pricing was more acceptable to us and we felt it had a better price/quality relation.
Read full review
Scalability
Delay to get output
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No answers on this topic
Return on Investment
  • More ideas
  • Better grasp on functionality of website
  • An idea of how the websites work on a phone platform
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  • Increased ROI on conversion landing pages
  • Increased time on page
  • Improved UX
Read full review
ScreenShots

Userlytics Screenshots

Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions

UXtweak Screenshots

Screenshot of UXtweak's 12 toolsScreenshot of UXtweak DashboardScreenshot of Study ResultsScreenshot of Test almost anything with UXtweak