UserTesting vs. Zight
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 UserTesting | Score7.9 out of 10 | N/A | UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale. | N/A |
 Zight | Score9.9 out of 10 | Small Businesses (1-50 employees) | Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings. | $0 |
| UserTesting | Zight | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| UserTesting | Zight | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 6.9 |
| Likelihood to Renew | 8.4 | 9.1 |
| Usability | 8.1 | 8.2 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 8.3 | 9.1 |
| Implementation Rating | 4.6 | 8.2 |
| Configurability | 7.3 | - |
| Product Scalability | 7.3 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |