Salesforce Spiff vs. Varicent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Spiff
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.
$75
per month (billed annually) per user
Varicent
Score 8.0 out of 10
N/A
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.N/A
Pricing
Salesforce SpiffVaricent
Editions & Modules
Spiff
$75
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
Salesforce SpiffVaricent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce SpiffVaricent
Considered Both Products
Salesforce Spiff
Chose Salesforce Spiff
CaptivateIQ can handle more complexity. It just wasn't user-friendly to the reps; that's its biggest downfall.
Chose Salesforce Spiff
I was not a part of the selection process
Chose Salesforce Spiff
Spiff offered a better price, but I still think Xactly incent is a better option, especially for larger organizations
Chose Salesforce Spiff
I like how Salesforce Spiff is easy to use, navigate, and compare your past commissions. I really wish that you could compare to other agents so I would not be opposed to switching to other software. However, I do really like that it is so easy to use, quick to update, and …
Chose Salesforce Spiff
I have added a few of the many Salesforce products we use. We also use HubSpot but they all have different functions so not really comparable as they are used for different things/ teams.
Chose Salesforce Spiff
Better pricing and features. Customer support also seemed better.
Chose Salesforce Spiff
I have only used Salesforce Spiff for commission calculation. Prior to that it was all excel.
Chose Salesforce Spiff
I have only tried the manual way of receiving statements via email with the actual report being attached as an Excel file. This makes it hard to track and raise questions if there are concerns with the statement. Having to submit a query via email is also too clunky and too …
Chose Salesforce Spiff
We actually chose to move away from Spiff for Tableau due to software consolidation.

Chose Salesforce Spiff
The UI is by far better and easier to use that Exactly. Again, the data was there with Exactly but for us as sales reps to truly feel like we have trust in our commissions, it needs to be easy to follow and understand.
Chose Salesforce Spiff
CaptivateIQ failed to show the depth of details I can get with Spiff. Spiff is much easier to navigate and overall is a more effective tool to forecast and visually much more pleasing.
Chose Salesforce Spiff
Prior to spiff, we used apps that were integrated in salesforce. They were often inaccurate.
Chose Salesforce Spiff
We used google sheets before and it was a headache. While it did work, it was a lot of work and prone to human error. I would spend hours reconciling commissions each month and Spiff has made that process a breeze. I am happy we switched from google sheets to Spiff.
Chose Salesforce Spiff
clari is more on the forecast side than actually compensation so I'd say they are pretty different within their scope, previously I used excel file to manage and calculate compensations
Chose Salesforce Spiff
No competition. Spiff usability and UI/UX are awesome compared with MS Excel reports
Chose Salesforce Spiff
Spiff is the best! Our company has used many methods such as ADP and spread sheets but Spiff is the best so far!
Chose Salesforce Spiff
It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work …
Chose Salesforce Spiff
The team at Spiff made it easy to choose their platform, they were extremely diligent and made the process seamless. They had worked with us on pricing and we were extremely satisfied with the end result. The user interface and simplicity was also a driving factor in choosing …
Varicent
Chose Varicent
Initial comparison analysis was done but no insights into the outcome and why Varicent was chosen over Xactly
Chose Varicent
Previous companies used ERP solutions. Now, here for commission calculation, we selected Varicent.
Chose Varicent
Varicent is the leader in the ICM space because it is scalable and is always making improvements / enhancements based on customer input. However in my opinion based on my own experience, all ICM providers operate similarly in that they over-promise to get a customer's business …
Chose Varicent
Varicent was selected 1) because we had an incompetent independent contractor managing the process; 2) Varicent misrepresented both scale & cost as well as support.
Chose Varicent
Budget-wise, reporting, and System availability-wise. Varicent hands down provides a better environment for compensation deliverables and management reporting which includes all of the financial needs we require. The following components were able to determine our pick. …
Chose Varicent
Varicent is the only tool I have experience with.
Chose Varicent
I used Appx and Optymyze in my previous organization and I found out of all the tools I have used Appx was the best, then Optymyze and then Varicent.
Chose Varicent
Varicent is an all-in-one platform that provides database access, UI, and ability to create calculations, reports, etc. from data. I like this better than traditional databases as it takes what would've been additional coding and makes it an easy process to go through with just …
Chose Varicent
Varicent was the best combination of cost, features, and scalable
Chose Varicent
I just use varicent as for this tipe of application
Chose Varicent
Varicent outperforms other Incentive Compensation Management I have used in the past. Its user interface is far more user friendly, data is more accurate and up to date. The whole look and feel is modern and polished.
Chose Varicent
I was not part of the team at that time.
Chose Varicent
We have both PeopleSoft and Varicent. The tools are used for similar process (compensation review ) but on different entities with different (not compatible) requirements.
Chose Varicent
The base of the logic was advanced and already created
Chose Varicent
In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could …
Chose Varicent
All good products. When we initially chose Varicent it was the most flexible tool and price was competitive
Chose Varicent
We haven't used incentive compensation schemes previously, but using Varicent has removed errors and made the compensation process more efficient.

Chose Varicent
Varicent was pre-selected before I joined the organization.
Features
Salesforce SpiffVaricent
Sales ICM
Comparison of Sales ICM features of Product A and Product B
Salesforce Spiff
7.7
Ratings
4% above category average
Varicent
6.7
Ratings
10% below category average
Sales compensation plan creation7.80 Ratings7.10 Ratings
Complex sales crediting6.00 Ratings7.50 Ratings
Sales compensation process automation8.50 Ratings7.40 Ratings
Incentive auditing/regulation compliance7.40 Ratings6.50 Ratings
Sales compensation dashboards & forecasting7.80 Ratings6.40 Ratings
Incentive modeling8.30 Ratings6.20 Ratings
Agile incentive strategy8.00 Ratings6.50 Ratings
ICM mobile visibility7.40 Ratings6.20 Ratings
Best Alternatives
Salesforce SpiffVaricent
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Everstage
Everstage
Score 9.4 out of 10
Everstage
Everstage
Score 9.4 out of 10
Enterprises
Everstage
Everstage
Score 9.4 out of 10
Everstage
Everstage
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce SpiffVaricent
Likelihood to Recommend
8.5
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
4.8
(0 ratings)
Usability
8.3
(0 ratings)
7.0
(0 ratings)
Availability
9.1
(0 ratings)
5.2
(0 ratings)
Performance
9.1
(0 ratings)
5.8
(0 ratings)
Support Rating
4.5
(0 ratings)
6.8
(0 ratings)
In-Person Training
-
(0 ratings)
7.7
(0 ratings)
Online Training
9.1
(0 ratings)
7.7
(0 ratings)
Implementation Rating
7.8
(0 ratings)
6.8
(0 ratings)
Configurability
9.1
(0 ratings)
5.2
(0 ratings)
Ease of integration
9.1
(0 ratings)
4.3
(0 ratings)
Product Scalability
8.8
(0 ratings)
6.8
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
5.9
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
5.9
(0 ratings)
User Testimonials
Salesforce SpiffVaricent
Likelihood to Recommend
Spiff is a great tool for tracking your commissions - it’s rare in that it’s a valuable tool that I only need to look at once or twice a month. It does exactly the job that it needs to do.
Read full review
For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
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Pros
  • Great UI that can easily break down each account and all adjustments as well as base calculations at any level.
  • Amazing support team with almost real time support via Slack and email.
  • Listens and implements product feedback quickly. Some features I have asked for are delivered within a quarter.
Read full review
  • Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
  • Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
  • Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
  • Strong/Powerfull Calculation Engine delivering fast results/speed to insight
  • User Interface is minimized to what you need and is not showing off all the functions it can "also" do
  • Strong audittrail
  • Appears to be almost unlimited in what you are able to create
Read full review
Cons
  • Some formulas and coding are not that intuitive.
  • Sometimes Spiff is too transparent with the information that is shared on the reps' plans from a front-end perspective.
  • There are many workarounds that we code (specifically with statement cards on the front-end) that take more time.
Read full review
  • Automated rebuild Indexing of tables and calcs, or next best thing, automated reports to list what should have its index rebuilt.
  • To have the functionality for a conditional entry on the ICM scheduler. E.g. if ICM table has fieldx = 'Y' then we run a specific row in the ICM scheduler else it's skipped.
  • The ability to download data in csv, Excel … from the "History Viewer" of tables that have changes tracked.
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Likelihood to Renew
it does everything it needs to and is expected to at a perfection! I have zero issues with the product. My favorite thing is the user interface is so easy to use, props to the product team for making something so easy to use and appealing to the eye. its great!
Read full review
Varicent is a system you build for your unique needs and business objectives. Once this is in place you can adjust and change accordingly. This system has the flexibility to change in correlation with the needs of your business. From simple viewing adjustments to changing the whole landscape of your operations this system can be modified in whatever direction necessary. Also with the growing popularity of handheld devices this system is at a huge advantage by being accessible from the Ipad
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Usability
Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
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Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
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Reliability and Availability
In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
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Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
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Performance
Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
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All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
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Support Rating
I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
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Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
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In-Person Training
No answers on this topic
The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
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Online Training
The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
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There is a learning portal with many videos about navigation, creating reports and managing your model.
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Implementation Rating
Not involved
Read full review
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
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Alternatives Considered
I have only tried the manual way of receiving statements via email with the actual report being attached as an Excel file. This makes it hard to track and raise questions if there are concerns with the statement. Having to submit a query via email is also too clunky and too time consuming.
Read full review
In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
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Scalability
We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
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It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
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Return on Investment
  • Definitely increased transparency into compensation calculation and rules
  • I don't know if there is a tangible ROI for what we are using now, but I personally like the confidence it gives me to know how much I'm getting paid.
  • Potentially improved productivity because we're not having to calculate our commissions on our own.
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  • Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers.
  • Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient.
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ScreenShots

Salesforce Spiff Screenshots

Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!

Varicent Screenshots

Screenshot of Varicent providing clarity and transparency to sellers, helping them to find answers faster and have confidence in compensation plans.Screenshot of Tools for sellers that help them align strategic initiatives, and that help them understand which deals will help them win.Screenshot of Varicent ICM model compensation plans that display the financial impact of changes. Its ability to more accurately forecast commission payouts with “what-if” assumptions, users can budget more effectively for sales compensation costs, manage target total compensation for sales representatives and assess plan effectiveness.Screenshot of Shareable information sent to the right people to drive the right results.